
Auto Park Ford
Sturgis, MI
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If I were to describe Auto Park Ford Best I’d say that They Are “Outstanding” in Both Sales and Service. For the First Service on my 2020 F-150 Purchased at Auto Park I contacted the Salesman who we Purch They Are “Outstanding” in Both Sales and Service. For the First Service on my 2020 F-150 Purchased at Auto Park I contacted the Salesman who we Purchased the truck from Phil Smith only to ask whether an appointment was needed for a basic oil change and inspection. Phil went Above and Beyond picking the truck up and taking it to not only get it serviced but then have it washed and detailed as well. The truck looked like it had just come off the showroom floor. Phil then brought it back and dropped it off. My Compliments to a great Sales and Service Staff. It’s for things like this that go a long way in my book. I was already impressed upon the purchase of the truck but this only adds to why my Wife and I plan on going back to Auto Park Ford when she gets her new Bronco when it becomes available. And I will not hesitate to recommend coworkers, friends and family to go there for either new or used. More
Always clean and friendly. Upfront pricing easy to schedule. Very nice facilities and staff are easy to work with. No surprise billings after service. Great sales staff as well schedule. Very nice facilities and staff are easy to work with. No surprise billings after service. Great sales staff as well More
Service department is very cordial prompt they do a good job explaining everything well hats off to Them. Waiting area is clean coffees is great. job explaining everything well hats off to Them. Waiting area is clean coffees is great. More
The service of my vehicle was done propitous and with preeminence unlike any other automotive dealership or repair shop. The extra mile is with the car wash. Top notch care. preeminence unlike any other automotive dealership or repair shop. The extra mile is with the car wash. Top notch care. More
Service was quick and efficient. Employees were helpful, respectful, and knowledgeable. I was shown the damaged part which put my mind at ease. Thank you. respectful, and knowledgeable. I was shown the damaged part which put my mind at ease. Thank you. More
I was traveling East, had an issue with a front tire. They had the exact tires in stock. Allowed me to park my 5th wheel in the parking lot to allow the tire change. Candi also had my truck washed, I They had the exact tires in stock. Allowed me to park my 5th wheel in the parking lot to allow the tire change. Candi also had my truck washed, I noticed at this time that the Aluminum front rims looked disgusting with a film. (Both front rims). I completed my trip, less then 24 hours the left front tire lost pressure. I made arrangements to stop by to look at this tire. They found the extension ws leaking. (Maybe should have found when mounting? This film took my FORD Dealer 2+ hours to partially clean this film from the wheel. What ever was used during the mounting process caused this DAMAGE!!!! Jim Doege 815 721 3467 More
Sandy Owen and Andrew were great. Sandy worked hard to find us what we wanted. The transition was very easy. They were ready for us when we arrived. find us what we wanted. The transition was very easy. They were ready for us when we arrived. More
I had a bad experience the first time due to a special sale where different salesmen travel to other companies. They were very aggressive and didnt fully listen to my needs. I was sold a used non ford car sale where different salesmen travel to other companies. They were very aggressive and didnt fully listen to my needs. I was sold a used non ford car that was costing me. Ford informed me they no longer do that sale and made things right. They did not pressure me, listened to me, and got a vehicle as close to my budget as they could. I had trust issues with this place, but with them being really patient with me as I am undecided, because of my past experience. I now happily own a 2019 ford escape. Thanks codi and moe for working with me! I For once dont regret my decsion. More