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Auto Park Ford

Sturgis, MI

4.8
2,524 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,524 reviews

September 25, 2020

Mitch was great. The work however was not. Brake job was not completed and now I will return to have it done and they dropped my rim on its face an it has ruined the face. Not happy with the work. More

by KIKIDEBOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitchell Grooms
September 24, 2020

Extremely Efficient, courteous, n very friendly!! Extremely Efficient, courteous, n very friendly!! Waiting room was wonderful, fresh coffee , n comfy chairs enuf said , they were great !! Thank y More

by JUDS1STDROSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Abbs, Mari Clark
Sep 25, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with us at Auto Park Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 24, 2020

I had very great service when my equinox was fixed ! Very friendly service and it was good Quality! I would recommended them to have my vehicle fixed again .. More

by E Mullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
Sep 25, 2020 -

Auto Park Ford responded

Hearing that you had a “great service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Auto Park Ford, we wish you many happy & safe miles. We look forward to serving you for many years to come!

September 23, 2020

Had to take it in twice. Was told it was fixed and when I drove it home it was clear to me it was not. Second time they said they found the very expensive problem More

by SMUSOLFF3
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
September 23, 2020

Nice, clean location. COVID recommendations were being followed. Work was done correctly and in a timely manner. Will come back again for service when in the area. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Grooms
Sep 23, 2020 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your service experience with us at Auto Park Ford. We wish you safe travels and look forward to serving you again in the future.

September 23, 2020

It’s a 100 mile round trip to get our motor home serviced, but well worth the trip. From scheduling over the phone, checking in and review of what was done, everyone is so friendly and professiona More

by Dbadger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mari Clark
Sep 24, 2020 -

Auto Park Ford responded

Thank you for the great review and sharing your experience with us here at Auto Park Ford. Thank you for making the long trip all the way to Sturgis, MI for your service needs for your motor home. Our team of professionals is dedicated to providing you and everyone else who visits our dealership with only the best there is to offer. Thank you for providing us the opportunity to serve you.

September 23, 2020

It was a very enjoyable experience. I was offered coffee, two cups, while I waited. there computer had a lock-up problem, but I was still able to complete the transaction. More

by harkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
Sep 23, 2020 -

Auto Park Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience with us at Auto Park Ford. It is wonderful to hear that our great staff was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 22, 2020

Prompt and efficient service, ran diagnostics, repaired multiple issues and had my vehicle back to me within a couple of days. Very impressed with the staff and the service they provide at this dealership, More

by acadia15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold, Candy Abbs, Kyle White, Mitchell Grooms
Sep 22, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with our service department here at Auto Park Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 21, 2020

Friendly, Honest, and professional. Been driving, buying, and getting my Fords serviced for over 10 years. And this is the best dealership to go to More

by barnowlsbuildings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister, Candy Abbs, Mari Clark, Sydney Owens
Sep 22, 2020 -

Auto Park Ford responded

Thank you so much for sharing your experience with us at Auto Park Ford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

September 21, 2020

Every time I bring my cars to Auto park ford in Sturgis MI. they never disappoint me with their service. My family and I travel around the mid west and east coast and have choices were to bring our cars fo More

by David Fisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Rick Kobold, Gwen McAlister, Moe Reeves, Marion Picker, Jeanine Ohlin, Tabitha Jarratt, Candy Abbs, Mari Clark
Sep 21, 2020 -

Auto Park Ford responded

Thank you for taking the time to share your comments and feelings about our great team here at Auto Park Ford. Each member of our team is valuable and goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

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