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Auto Park Ford
Sturgis, MI
2,525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,525 reviews
July 28, 2020
Had an issue with our service vehicle and Rick Kobold and his team handled the situation like all stars! Went above and beyond to make our experience smooth and enjoyable. Same day service and back on the ro his team handled the situation like all stars! Went above and beyond to make our experience smooth and enjoyable. Same day service and back on the road that day! Thanks AP Ford! More
by Daniel.thomas
Verified CustomerEmployees Worked With
Rick Kobold
July 26, 2020
Always pleasant to work with. Efficiente and they take good care of my vehicle in a timely manner. They take very good care of their customers. good care of my vehicle in a timely manner. They take very good care of their customers. More
by bej2013
Employees Worked With
Sandie Owen, Rick Kobold, Kristol Flowers, Candy Abbs, Ericka Prough
July 26, 2020
this s our 3rd car through Sandy,best saleperson ever everyone was friendly,would recommend this ford to every one,very helpful and friendly people. please stop in and see sandie and the amazing team. se everyone was friendly,would recommend this ford to every one,very helpful and friendly people. please stop in and see sandie and the amazing team. service is awesome too. More
by mamie49er
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
July 25, 2020
They were conscious of keeping customers safe during the pandemic by wearing masks and wiping down surfaces. They worked fast to get us on the road in our new/used SUV. pandemic by wearing masks and wiping down surfaces. They worked fast to get us on the road in our new/used SUV. More
by Lkstukey
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
July 24, 2020
Positive experience, great service from salesperson Phil Smith. Thought pricing was very good and everyone was knowledgeable & very helpful. Strongly recommend anyone to visit Auto Park Ford before buying Smith. Thought pricing was very good and everyone was knowledgeable & very helpful. Strongly recommend anyone to visit Auto Park Ford before buying their next vehicle. More
by Chuck
Employees Worked With
Andrew Eger, Moe Reeves, Phil Smith
July 24, 2020
The service department called me as promised when the recall part was available for my lincoln. Service staff are friendly. Said everything I needed to say recall part was available for my lincoln. Service staff are friendly. Said everything I needed to say More
by GARRYALLEN
Employees Worked With
Candy Abbs
July 24, 2020
Easy and Professional Easy to setup appointment to test drive and buy new vehicle. Kodi and the rest of the staff were very helpful and professional. The experience was gre Easy to setup appointment to test drive and buy new vehicle. Kodi and the rest of the staff were very helpful and professional. The experience was great. Thanks! More
by nater14
Employees Worked With
Kodi Reese
July 24, 2020
Completely Satisfied! Auto Park Ford was friendly as soon as I pulled in the Service garage, and met me at the door immediately. They got to the the car quickly and had it Auto Park Ford was friendly as soon as I pulled in the Service garage, and met me at the door immediately. They got to the the car quickly and had it finished in very good time. I was quiet satisfied with the entire experience. I have always a positive experience with your dealership from the very beginning since buying the car. More
by GRACE4720032000
Employees Worked With
Tanya Lewis
July 23, 2020
Not happy with warranty department. They look for reasons to deny the extended warranty. First asked about the lift and tires on the truck. Then said there was rust present on underside of truck. So they wo to deny the extended warranty. First asked about the lift and tires on the truck. Then said there was rust present on underside of truck. So they wouldn't cover what the extended warranty should have More
by offroadwt
Employees Worked With
Jaime Terry, Jen Rohr, Candy Abbs
July 22, 2020
When I first walked in I was greeted and shown to where I needed to be. Tonya came right over and started working with me. She completed paper work looked at my truck, took the paperwork to her boss for appr needed to be. Tonya came right over and started working with me. She completed paper work looked at my truck, took the paperwork to her boss for approval. We then test drove the vehicle I wanted went back and completed the deal. Tb hey were very friendly and efficient. Would recommend them to all my friends and family More
by cheryldouble169
Employees Worked With
Andrew Eger, Tanya Lewis, Moe Reeves, Dontae Brown, Chris Huston
