
Auto Park Ford
Sturgis, MI
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they were great very helpful. And knowledgeable gerat experience. Would defiantly recommend them. I was looking to trade to an escape and they made it easy. experience. Would defiantly recommend them. I was looking to trade to an escape and they made it easy. More
Service by Kristol was very helpful. She did a great job helping with my purchase. When I left something in my previous vehicle, she made sure they were returned. helping with my purchase. When I left something in my previous vehicle, she made sure they were returned. More
I am always very pleased with the service department. They take care of all issues promptly and professionally, and are reasonably priced. Only negative that I encountered were that employees were not They take care of all issues promptly and professionally, and are reasonably priced. Only negative that I encountered were that employees were not wearing masks. More
The service tech who came out was efficient and pleasant. We were very pleased with everyone at Auto Park Ford. So helpful. The mobile tech service is fantastic. We were very pleased with everyone at Auto Park Ford. So helpful. The mobile tech service is fantastic. More
Auto Park Ford Service Since I am handicapped and use a walker to get around, I appreciated the additional help I received getting in and out of my vehicle. I would like to Since I am handicapped and use a walker to get around, I appreciated the additional help I received getting in and out of my vehicle. I would like to see a few chairs inside the waiting area that are a bit higher than normal to help elderly or handicapped people get up from a lower position the seat should be ad additional 6 inches higher than the current chairs in the showroom. More
I can't thank Sandie and Andrew enough. Sandie was so patient and helped me through making a really hard decision. She is the absolute greatest sales person because she cares about her customers and it patient and helped me through making a really hard decision. She is the absolute greatest sales person because she cares about her customers and it shows. And Andrew-what I can I say except he worked so hard finding me financing. He went above and beyond. I will definitely recommend the dealership to everyone I know. I love my car and I will forever be grateful for both Sandie and Andrew's hard work. Nancy Lauer More
Dontae was the man !! When it came to me looking for my dream car. Very polite and sold me my first Ford Escape. I will definitely be referring people to him ! Thanks Dontae dream car. Very polite and sold me my first Ford Escape. I will definitely be referring people to him ! Thanks Dontae More
Great dealership! They took very good care of me! Had 2 maintenance issues with my vehicle and they stood behind their warranty and kept me informed and gave me a new car rental while they were working on maintenance issues with my vehicle and they stood behind their warranty and kept me informed and gave me a new car rental while they were working on it! My salesperson was really nice and not pushy! She kept me informed and set everything up! More
Service and Covid19 The service at this dealership was very good. My biggest and only concern was that no one in the whole place was wearing a mask. Not when we checked The service at this dealership was very good. My biggest and only concern was that no one in the whole place was wearing a mask. Not when we checked in nor when we paid our bill when we left. Since Sturgis, Michigan has had cases of the virus, I could not believe everyone there was so uneducated. Will not go back until they respect the safety of their customers. More
Went in for an oil change and tire rotation As soon as you enter you get friendly service. They make you feel welcome and made sure I got the service my car required. It’s a good experience As soon as you enter you get friendly service. They make you feel welcome and made sure I got the service my car required. It’s a good experience More