
Auto Park Ford
Sturgis, MI
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They were super friendly and were quick with my service. I would recommend them to anyone and will be coming back. Also loved the fact that they offer a car wash too. I would recommend them to anyone and will be coming back. Also loved the fact that they offer a car wash too. More
Beyond amazing..first time there at Auto Park Ford and Sturgis, they made me feel welcome and very knowledgeable about everything about my car..would highly recommend this dealership Sturgis, they made me feel welcome and very knowledgeable about everything about my car..would highly recommend this dealership More
Service Very helpful and friendly. Gwen is knowledgeable of the position she is in. Candy and Erica also are all willing to make sure services preformed is t Very helpful and friendly. Gwen is knowledgeable of the position she is in. Candy and Erica also are all willing to make sure services preformed is top quality. More
Very clean. People are very kind and respectful . The waiting room was nice with the tv, free coffee, and free donuts/muffins. The wait in the service department was not long at all. waiting room was nice with the tv, free coffee, and free donuts/muffins. The wait in the service department was not long at all. More
I was told the recall service was to take 60 minutes. At around 40 minutes the service consultant came out and explained what other work could be done. I declined and had to wait almost another hour before around 40 minutes the service consultant came out and explained what other work could be done. I declined and had to wait almost another hour before I was told my truck was ready. Not happy that so much time was spent in an effort to up sell me services and parts. Sure the facilities are nice but I really hate the layer of people between the customer and the tech actually doing the work. I know this is the way most dealers are heading but I don’t like it. More
Stopped in one afternoon and scheduled my oil change with Jamie. Dropped off the truck about 15 minutes before my appointment time, and got a call within an hour that it was ready to be picked up. Appreciate Jamie. Dropped off the truck about 15 minutes before my appointment time, and got a call within an hour that it was ready to be picked up. Appreciate the quick service and the car wash! More
Excellent Experience Sandie and Andrew were very professional and easy to work with! They were very patient with me through the decision process and helped every step of Sandie and Andrew were very professional and easy to work with! They were very patient with me through the decision process and helped every step of the way to get me into the vehicle that I wanted and didn't just try to sell me something that wasn't going to suit my needs. I am very thankful for the time they took to work with me! What a great team! More
From start to fnish,everything was professional and stress free. After a few bad expierences at other places it was a welcomed relief. Sandie owen was really great to go through process with . stress free. After a few bad expierences at other places it was a welcomed relief. Sandie owen was really great to go through process with . More
Great sales people was eager to help and work with us, financing dept found us a payment that work for us and was very nice about everything! Great place to buy your next car/ truck! financing dept found us a payment that work for us and was very nice about everything! Great place to buy your next car/ truck! More