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Auto Park Ford

Sturgis, MI

4.8
2,524 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,524 reviews

December 06, 2019

Service for a recall Was very pleased with the friendliness and help I received. Can’t remember everybody’s names, but they were all very professional and I’ll definitely More

by Aelicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
Dec 09, 2019 -

Auto Park Ford responded

Thank you for visiting our service department! We are thrilled to hear you had a five star experience with us. We want every experience to be five stars. Thank you for the review and we look forward to the opportunity to serve you again in the future.

December 05, 2019

Very helpful and friendly Very good about calling and scheduling once parts were delivered for our recall. All the service personnel were nice and answered all our questions. T More

by casault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
December 04, 2019

Every time I bring my cars to Auto Park Ford I get treated like a best friend. The staff always have smilies on their faces and a warm hello. They always acco More

by David Fisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold, Gwen McAlister, Jaime Terry
Dec 09, 2019 -

Auto Park Ford responded

Thank you for providing us the opportunity to serve you by visiting our service department. We want every customer experience to be just like your. Thank you for the review and we look forward to the opportunity to serve you again.

November 29, 2019

Straight forward pleasant car buying experince I had the assurance that any issue I had was addressed . My car buying experince took minutes with no games, no upselling like nitrogen or vin et More

by wrx4bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger
Dec 03, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We are thrilled to hear that you had a wonderful car buying experience with us. We are glad to know that out of the many dealerships you had to choose from that you provided us the opportunity to serve you. Thank you for the great review and we look forward to the opportunity to serve you again in the future.

November 29, 2019

Great Experience Amy was great, laid back, and personable. She made everything easy and painless. Definitely recommend buying a car from them! We will be back for futu More

by Taylormartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Muller
Dec 03, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you for the great review and the five star rating. We are thrilled to hear that we were able to provide you with a five star experience. We look forward to the opportunity to serve you again in the future.

November 25, 2019

Brittons’ Escape I first contacted this dealership because I found this 2020 Escape hybrid AWD online that was listed with them. While it wasn’t delivered yet, and th More

by Jjsbrittan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger
Nov 27, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! We are thrilled that you enjoyed your sales experience with Sandie. She is truly an asset to our team. Thank you for the great review and for choosing us here at Auto Park Ford in Sturgis, MI. We look forward to the opportunity to serve you again in the future.

November 19, 2019

Forthright, Attentive, Flexible My experience with this fine dealership begins in the service department. I had bought a 2005 Ford F150 out-of-state over a year and a half ago. I b More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Rick Kobold, Gwen McAlister
Nov 19, 2019 -

Auto Park Ford responded

We are so thrilled that you had such a wonderful experience with us at Auto Park Ford! Our service department is top notch and always takes care of our customers. Sandie in sales is truly an asset and we are happy she was able to assist you and find the best vehicle for you. Thank you for the great review and we look forward to the opportunity to serve you again in the future.

November 14, 2019

Low tire The service department was very helpful. We had a low tire. They worked is in without an appointment. They also help with other sensors that were goin More

by MCJAB.WP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
Nov 15, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and for the great review! We are thrilled to hear you had a great experience with us. We look forward to the opportunity to serve you again in the future.

November 13, 2019

Went in to look at a vehicle, however Amy was only interested in my husband not selling us a vehicle. Extremely unprofessional! I wouldn’t recommend this place to anyone! More

by Family1st
Recommend Dealer
No
Employees Worked With
Amy Muller
November 13, 2019

It’s my first time here with my wife’s lincoln mkc .i was very impressed Jaime kept me informed throughout the oil change and vehicle inspection. Planning on using them for future work in my truck. More

by Shady454
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister, Jaime Terry
Nov 13, 2019 -

Auto Park Ford responded

Thank you for the wonderful review! We are very pleased to hear you had a great experience with us and that Jaime was able to assist you. Our team members work hard for our customers. Thank you for providing us the opportunity to serve you and we look forward to the opportunity again in the future.

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