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Auto Park Ford

Sturgis, MI

4.8
2,524 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,524 reviews

July 28, 2019

Awesome Service Department! I was out of town camping with my family and my truck blew a power steering hose. I was able to limp my truck into Auto Park Ford. They did not have More

by skidoomatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Clark, Erica Hemminger
Jul 29, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 27, 2019

This Team is Amazing!! Sandie, Moe and the rest are all amazing. Not only did they find the right car and financing for me in a pinch, they made sure I was COMPLETELY taken More

by Spredosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves, Tanya Lewis
Jul 29, 2019 -

Auto Park Ford responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Auto Park Ford. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

July 24, 2019

Amazing!! This was my first time purchasing from a dealership and it was a great experience. They really cared about me finding a car that I could afford. I cou More

by Madison99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Andrew Eger
Jul 24, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

July 23, 2019

My experience was very good The waiting room was very clean and orderly making it comfortable for waiting. I was able to go into show room an look around without being pressured More

by Jerry37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jul 24, 2019 -

Auto Park Ford responded

Thank you for visiting us at Auto Park Ford and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 22, 2019

Service Great service!!!....... bought my Explorer here and always have had great service. The new service center makes the visit move right along!.. thanks f More

by LARRYSTENLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Sandie Owen, Kristol Flowers, Rick Kobold, Erica Hemminger, Gwen McAlister, Scot Jones, Jaime Terry
Jul 23, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 21, 2019

Made everything righy No one's perfect but everyone tries Erica was the best very friendly polite helpful and easy going person truck is running great no complaint at this More

by Annaannieann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
Jul 22, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 21, 2019

Low pressure I found everyone very friendly. They went out of their way to transport a car from a dealership over an hour away to test drive and see. After I decid More

by Husker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Brianna Huff, Tanya Lewis
Jul 22, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

July 18, 2019

Auto Park Ford was excellent at handle our needs Matt at Auto Park Ford made us feeling not only welcomed but didn’t pressure us into doing anything we didn’t feel comfortable doing. We wanted anothe More

by tlbarnes78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Matt Schultz
Jul 19, 2019 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford and Matt. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Matt and the team will be thrilled to hear your feedback!

July 15, 2019

Dealership was polite and service was fast The people at auto park ford were friendly the service was fast they worked well together to get the job done I was in and out in no time More

by MYHORSEKIZZY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Matt Schultz
Jul 16, 2019 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

July 15, 2019

Lost in translation I got a call from what seems like a promotional service to try and earn back your business. They set the appointment. The dealership calls and confi More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen McAlister
Jul 16, 2019 -

Auto Park Ford responded

On behalf of the sales and service team here at Auto Park Ford, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the miscommunication and no sales assistance is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact us at your convenience.

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