
Auto Park Ford
Sturgis, MI
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Awesome Service Department! I was out of town camping with my family and my truck blew a power steering hose. I was able to limp my truck into Auto Park Ford. They did not have I was out of town camping with my family and my truck blew a power steering hose. I was able to limp my truck into Auto Park Ford. They did not have a new power steering hose in stock but was able to have one in the morning (this was 3:00pm already). So I left my truck there not knowing how long it would take to be fixed....I needed it back within a couple days to return home from my trip. The next day came and right about 24 hours from when I dropped it off I got a call that my truck was fixed and ready to be picked up! I was shocked! My hometown dealer would not have been able to get me that quick of a turnaround. I arrived at the dealer and was taking a look at the repair and noticed that the mechanic had went the "extra mile" to help prevent the power steering hose failure in the future. He even came out and talked to me about the repair which I thought was very nice. All in all I am completely satisfied with Auto Park Ford's service department and would recommend them to anyone else needing a repair. Thanks again! More
This Team is Amazing!! Sandie, Moe and the rest are all amazing. Not only did they find the right car and financing for me in a pinch, they made sure I was COMPLETELY taken Sandie, Moe and the rest are all amazing. Not only did they find the right car and financing for me in a pinch, they made sure I was COMPLETELY taken care of when I was in an accident the next day! The team supported me, worked with the auto body shop, worked out a loaner and just made the entire week stress-free! Thank you! More
Amazing!! This was my first time purchasing from a dealership and it was a great experience. They really cared about me finding a car that I could afford. I cou This was my first time purchasing from a dealership and it was a great experience. They really cared about me finding a car that I could afford. I could tell that they cared more about that than they did about getting me to spend as much money as possible. My mom and dad will definitely come here when they are ready to buy a new vehicle. More
My experience was very good The waiting room was very clean and orderly making it comfortable for waiting. I was able to go into show room an look around without being pressured The waiting room was very clean and orderly making it comfortable for waiting. I was able to go into show room an look around without being pressured More
Service Great service!!!....... bought my Explorer here and always have had great service. The new service center makes the visit move right along!.. thanks f Great service!!!....... bought my Explorer here and always have had great service. The new service center makes the visit move right along!.. thanks for everything! More
Made everything righy No one's perfect but everyone tries Erica was the best very friendly polite helpful and easy going person truck is running great no complaint at this No one's perfect but everyone tries Erica was the best very friendly polite helpful and easy going person truck is running great no complaint at this time More

Low pressure I found everyone very friendly. They went out of their way to transport a car from a dealership over an hour away to test drive and see. After I decid I found everyone very friendly. They went out of their way to transport a car from a dealership over an hour away to test drive and see. After I decided to purchase they recommended the usual extras such as rustproofing , paint protection etc but didn’t flip out when I said no like past experiences. They also worked to get the best financing possible. More
Auto Park Ford was excellent at handle our needs Matt at Auto Park Ford made us feeling not only welcomed but didn’t pressure us into doing anything we didn’t feel comfortable doing. We wanted anothe Matt at Auto Park Ford made us feeling not only welcomed but didn’t pressure us into doing anything we didn’t feel comfortable doing. We wanted another vehicle and he set us up within our demandsAuto Park had the friendliest customer service treated us like family! I would recommend anyone to shop at Auto Park Ford. More
Dealership was polite and service was fast The people at auto park ford were friendly the service was fast they worked well together to get the job done I was in and out in no time The people at auto park ford were friendly the service was fast they worked well together to get the job done I was in and out in no time More
Lost in translation I got a call from what seems like a promotional service to try and earn back your business. They set the appointment. The dealership calls and confi I got a call from what seems like a promotional service to try and earn back your business. They set the appointment. The dealership calls and confirms on the following Monday. When I showed up, no record or any inkling of a appointment. But, at least the young lady at the desk, Gwen helped me anyways, and made sure everything got taken care of. If it wasn't for her I would have rated the experience as a 1. While I was there found a nice rush truck I was interested in, but stayed till 915 and couldn't get anybody to give me a price on it, due to all sales were busy in a meeting. Apparently they are not interested in selling vehicles there. Nor noting appointments that they confirmed. If they wonderful ladies in the service department were not so helpful and respectful, I would say the place is a complete failure. More