Back

Auto Park Ford

Sturgis, MI

4.8
2,559 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
Contact Dealership

1820 S Centerville Rd

Sturgis, MI

49091

Directions

By Type

Showing 2,559 reviews

November 29, 2018

Very accommodating!!! Good Experience! Was able to get a schedule time that fit my schedule! Good people! 5 Stars mean EXCELLENT!!! Each employee were very friendly and professional and More

by WA0ZMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Hemminger
November 29, 2018

Thanks Amy Found what I wanted here at auto park ford and the we’re happy to do whatever they could for me. Amy was really great! More

by Josh052184
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Amy Muller
November 28, 2018

Awesome place to buy a vehicle, sandi Owen is a great sales lady and will always go back to her, great prices, would highly recommend. More

by Weld1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Moe Reeves
November 27, 2018

Awesome customer service Shawn and Jaimie wentvabove and beyond to help me. Thank you I have recommended this dealership fir service to others They did not know you worked More

by Tigger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Jaime Terry
November 27, 2018

emergency vehicle problem My vehicle wouldn’t start on Sunday so we put a charger on it overnight. I was able to start it to get it to the dealership. They checked out my probl More

by baldwin279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
November 26, 2018

Warranty Work Super job of completing all the work needed. Very helpful staff, covered all the needed repairs and offered future services if needed to cover the pr More

by Huck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
November 26, 2018

Do they know what they are doing? They were in a hurry to get me through the repair, then had issues getting the parts but were afraid to let me know In a timely manner. They took 5 More

by Don't use tbem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erica Hemminger, Gwen McAlister
Dec 14, 2018 -

Auto Park Ford responded

We are terribly sorry for the experience you describe here. Since I don't have your name I can't look up your particular repair order to see what happened. My guess is Ford did not have the part immediately available to complete your warranty repair work, which obviously we would have to go through Ford direct to get the warranty coverage paid for you. Unfortunately, this is often out of our hands as we must wait on part availability through Ford. I would be happy to have a discussion with you on ways we could make this right for you. Our technicians are top notch and our facility has and excellent rating by our customers with a 100% Fix It Right the First Time score, I would hate to see us lose your business due to something out of our control. Thank you, and please contact me if there is anything we can do for you. Brent Forry, General Manager

November 26, 2018

Great service My 05 Mustang was recalled bkz of air bags. They scheduled me quickly. The waiting areas are nice. Beverages and snacks are provided. The work took le More

by Yogawoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
November 26, 2018

Great customer service Everything when great. The staff are great and the facility was very clean. I would recommend Auto Park to anyone who is looking a new car. More

by Kbar75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
November 26, 2018

Fast, Friendly and Expert Ford offers expert service, in a very timely manner. No hype, no games, just expert service at fair prices. Appointments are easily made and even bett More

by DJ1MICHAELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
200
...