Auto Park Ford

Rollercoaster of a week to buy a truck. Well, this was the most suspenseful vehicle purchase. I spoke to Jackie, the salesman. Set up an appointment to come down and inspect the vehicle. I o Well, this was the most suspenseful vehicle purchase. I spoke to Jackie, the salesman. Set up an appointment to come down and inspect the vehicle. I offered to but a deposit down on the truck, but was told that was not needed. I was assured the truck would be held for me. The day before my appointment. I was told the truck was out with another potential purchaser. I was Furious. I live in Traverse City, it is a 3 plus hour trip each way. Thankfully the deal fell thru for the other guy! I did leave 100% happy that I got the truck I had been hunting for. Andy or Andrew the finance was great! Jackie did sell me the truck, and he is a super nice guy. He apologized for how he handled this transaction, on the phone the day before I arrived but never made mention of it again. So I'm not sure he really meant it. I would recommend this dealership. The facility is great and most of the staff called to be by the first name The wonderful detail lady out back offered my dog a big bowl of water when we were walking around waiting for Jackie to get back with us. He seemed to be selling 5 vehicles at once and we each got a long way time. I arrived at the dealership around 10 am and left when they closed. 3:30. It was a long day. I was surprised by the gift bag it was a nice touch but my t-shirts were smalls and I wear a 2or3 xl it would have been nicer to get a full tank of gas. More

Great customer service! We needed a vehicle to fit my large family for 7 and they came through plus a truck for my husband. It was a painless experience and I recommend thi We needed a vehicle to fit my large family for 7 and they came through plus a truck for my husband. It was a painless experience and I recommend this dealership! More

Helpful, friendly staff! Very pleased with the prices and recommendations i was given! Helpful and friendly staff in a great environment! Would definitely buy another vehicle Very pleased with the prices and recommendations i was given! Helpful and friendly staff in a great environment! Would definitely buy another vehicle at Auto Park Ford! More

Great Very helpful and friendly. Would recommend very highly to anyone interested in buying a new or used car or truck. Amy was very helpful and friendly. Very helpful and friendly. Would recommend very highly to anyone interested in buying a new or used car or truck. Amy was very helpful and friendly. More

Tire puncture Had a tire puncture so I called and made an appointment for the next day. They took the car in and pulled some animal bone out of the tire and plugged Had a tire puncture so I called and made an appointment for the next day. They took the car in and pulled some animal bone out of the tire and plugged it up for me. More

worked really hard to be fair Krystal & Rick worked really hard to be fair & do a good job for us. They both did everything they where allow to help us. Very friendly, helpful & co Krystal & Rick worked really hard to be fair & do a good job for us. They both did everything they where allow to help us. Very friendly, helpful & compassionate. Thank U Both ... U Are Appreciated!!😀 More

Great people to work with I was in for service work on my car and decided to trade my car for a truck due to work issues and the staff made sure to consider my needs and made m I was in for service work on my car and decided to trade my car for a truck due to work issues and the staff made sure to consider my needs and made me a great deal. More

Care about ur credit!!!!! Service was good but a little pushy.employees stuck around after hours to get the deal done but that may not be a good thing for u bc they ran my cred Service was good but a little pushy.employees stuck around after hours to get the deal done but that may not be a good thing for u bc they ran my credit to 4 different banks after i asked them to go through a certain one and to only run one time bc i have excellent credit...816....i would have came back the next day if that was not possible...other than that it was great More

Found it Cool truck Was treated with the respect that Iwould have given. Not pressured into anything, Sandie found me the truck I was hoping to find and was warm and frie Was treated with the respect that Iwould have given. Not pressured into anything, Sandie found me the truck I was hoping to find and was warm and friendly. Thank you for your help More