Auto Park Ford

Not straight forward I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covere I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covered. I don’t know when wires were chewed, so I said to go ahead and fix it (not a problem). I was then told that my air filter was extremely dirty, and it needed replaced. I said that I had recently bought the truck so it had to be dirty when they sold it to me and I think they should cover it. When I picked the vehicle up, it didn’t mention anything about the air filter, so I asked. I was told that they blew it out with the air hose, so “everything is good to go now”. They were certainly more than ready to charge me for something that needs to be replaced, but when the onus is on them, it can be fixed with a little air. It did not give me any level of trust to return. More

A positive experience A great first time buying from a dealership experience. After searching all summer for the truck I wanted, they were able to find me the best deal for A great first time buying from a dealership experience. After searching all summer for the truck I wanted, they were able to find me the best deal for our money. More

Wrong part I ordered a Driver side rear door lock for a 2013 Ford Fiesta and got a passenger side rear door, my vehicle is in Dominican Republic and a paid to sh I ordered a Driver side rear door lock for a 2013 Ford Fiesta and got a passenger side rear door, my vehicle is in Dominican Republic and a paid to ship the part over there to find out was given the wrong one. Guess I I feel about it. More

Overcharged me for work that had to be redone. They inspected and recommended work that was unnecessary at inflated prices. The work they did perform, was incomplete and had to be redone after only They inspected and recommended work that was unnecessary at inflated prices. The work they did perform, was incomplete and had to be redone after only a few miles. They failed to change my air filter, and only one of a set of oxygen sensors were installed. Additionally there were vacuum leaks which impacted performance. When I left, they awarded me with $53 of coupons for additional work, which tells me I was overcharged. I’m very unhappy with the lousy job. More

Very friendly We've dealt with several dealerships in the past and never experienced one as friendly and welcoming as the team at Auto Park Ford. I say "team" becau We've dealt with several dealerships in the past and never experienced one as friendly and welcoming as the team at Auto Park Ford. I say "team" because they worked around our schedule (we live an hour from the dealership) to set up a test drive. When we arrived our salesperson Amy was busy so Laura (I think that was her name) stepped in so we could take a test drive and answered our questions. All of the employees we met and worked with were very upbeat, friendly and knowledgeable of their area. After our test drive and decision to buy, we discovered a couple of problems which they fixed it at no charge to us. They even washed it. Twice! Even the sales manager, Moe, stopped to ask us how we were doing. I can't say enough good things about the people and service at Auto Park Ford. More

100% satisfied! Amy was very knowledgeable and room all the time we needed to answer all our questions. Will definitely recommend her to our friends. Our truck was c Amy was very knowledgeable and room all the time we needed to answer all our questions. Will definitely recommend her to our friends. Our truck was clean and full of gas!! Bonus!! More

Very friendly Helped me get the payment I wanted for the vehicle I wanted. Very friendly and welcoming, confurtabk waiting area. Staff was knowledgeable with the ve Helped me get the payment I wanted for the vehicle I wanted. Very friendly and welcoming, confurtabk waiting area. Staff was knowledgeable with the vehicle and showing me the features. More

Very Happy We definitely can’t say enough nice things about Sandie!! This is the second vehicle I have purchased from her in the last year! She’s like family! We definitely can’t say enough nice things about Sandie!! This is the second vehicle I have purchased from her in the last year! She’s like family! She knows us and she is on top of all of our needs!! More

Sales associate Megan Oswalt Megan was very helpful I first came up on a Thursday and ask for the keys to start it try to schedule a test drive but couldn't come back to Saturday Megan was very helpful I first came up on a Thursday and ask for the keys to start it try to schedule a test drive but couldn't come back to Saturday and then she was there for me and I bought it More

Very Accommodating We needed work on one of our trucks but we also need to have that truck on the road everyday. They were able to come up with a solution to get the tru We needed work on one of our trucks but we also need to have that truck on the road everyday. They were able to come up with a solution to get the truck fixed with very little down time for us. Every one was very nice and very accommodating. More