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Auto Park Ford
Sturgis, MI
2,523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 17, 2018
Great salesman Jackie Williams was my salesmanand I can't say enough about how great of a job he did. He did everythinghe could to make my experience exceptional. Th Jackie Williams was my salesmanand I can't say enough about how great of a job he did. He did everythinghe could to make my experience exceptional. Thanks! More
by Mountain 1228
Verified CustomerEmployees Worked With
Moe Reeves, Jackie Williams
May 17, 2018
Service analysis I have done business with Auto Park Ford in Sturgis, MI at various times in the past 2 decades including purchasing new autos there. They have met my I have done business with Auto Park Ford in Sturgis, MI at various times in the past 2 decades including purchasing new autos there. They have met my needs adequately. My most recent experience was for a recall item which again they met satisfactorily. One disappointment I had though was that upon initially inspecting my 2017 Fusion which I bought new 6 months ago from another Ford dealer, the service agent noted that the dealership decal was coming off and offered to remove it and replace it with one that just said Ford (though maybe would have also included "Auto Park"). The person also suggested to replace my license plate holder which again identified the prior dealership. I declined and later checked the decal and could not find where the decal was coming loose. That action seems rather presumptuous and demeaning of the other dealership. Before leaving, the same person asked if I wanted a car wash, I hesitated, not knowing what was involved, and I was told it would be free. She then went over the inspection report of things they checked and everything was good, with no cost to me. So they serviced my car well but was disappointed with the unnecessary offer of changing the dealership identity. The second question above is insufficient, should also have a "not sure" option just like is noted for the question of dealership financing. I said yes since I don't have a reason for not recommending, but am disappointed per the above comments. More
by DALEELAINE
Employees Worked With
Jamie Terry
May 15, 2018
Best experience i'v had at a dealership EVER! Sales Person Sandy Owens was very knowledgeable, helpful, and understanding when it came to needing space to talk to spouce for consideration of terms Sales Person Sandy Owens was very knowledgeable, helpful, and understanding when it came to needing space to talk to spouce for consideration of terms and price. Love the personable attitude. Also love knowing that she only gets paid on commission but did not put up a "stiff" sales person vibe. Was never forced or bullied into the purchase. Over all this was by far my wife and i best experience at a dealership. More
by Brandon&KandraWood
Employees Worked With
Sandie Owen
May 14, 2018
Successful first car purchase My daughter was ecstatic to be able to afford a brand new car for her very first car purchase!! Thank you auto park for making her dreams come true. My daughter was ecstatic to be able to afford a brand new car for her very first car purchase!! Thank you auto park for making her dreams come true. More
by Slgandre
Employees Worked With
Andrew Eger, Jackie Williams
May 14, 2018
Jackie is Awesome The sales person Jackie Williams and others was very helpful. We were very pleased with the atmosphere also We are very pleased with the all around The sales person Jackie Williams and others was very helpful. We were very pleased with the atmosphere also We are very pleased with the all around sale. More
by Sassy123
Employees Worked With
Moe Reeves, Jackie Williams
May 11, 2018
Oil change, head lights fixed Scheduled an oil change! That went fine! Got a free car wash! Also they weren’t happy the wash and re did it! Thanks! I bought this van and the headli Scheduled an oil change! That went fine! Got a free car wash! Also they weren’t happy the wash and re did it! Thanks! I bought this van and the headlights were plugged in wrong, cost me extra for them to just switch the wiring plugs. I guess I thought it should of just been covered. Not my fault. But fixed now just the same. Thanks More
by Giselle Bowser
Employees Worked With
Sandie Owen, Kristol Flowers, Erica Hemminger
May 10, 2018
Install back-up waring Prices are a little high. I deal there because of Sandy Owen is the best of the best to deal with. enough said. I have nothing further to say. Prices are a little high. I deal there because of Sandy Owen is the best of the best to deal with. enough said. I have nothing further to say. More
by DONLAMPE
Employees Worked With
Sandie Owen, Kristol Flowers, Rick Kobold
May 08, 2018
Beautiful Building and great people Andrew was very friendly, professional and efficient in handling my transaction. I felt comfortable and welcomed. The new building was amazing, clea Andrew was very friendly, professional and efficient in handling my transaction. I felt comfortable and welcomed. The new building was amazing, clean and modern. I would recommend doing business here. More
by Christian A.
Employees Worked With
Luther Patrick, Andrew Eger
May 08, 2018
Excellent!! What an easy and fast place to purchase a vehicle!! Very professional and super friendly. We will defiantly purchase our next vehicle here. Highly rec What an easy and fast place to purchase a vehicle!! Very professional and super friendly. We will defiantly purchase our next vehicle here. Highly recommended More
by Tammie & Phil
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
May 08, 2018
xxxxy Rethink it go some place else you would be better off the workers are very very rude and disrespectful. If you like being yelled at and called a lier Rethink it go some place else you would be better off the workers are very very rude and disrespectful. If you like being yelled at and called a lier this is the place to go More
by harwell.eh
Employees Worked With
Not sure they were all rude
