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Auto Park Ford
Sturgis, MI
2,782 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,782 reviews
October 04, 2018
We were driving home a BMW Z4 from California On our trip home from California to Ohio our BMW had something cut the transmission coolant line and bent a pully bolt which caused the serpentine bel On our trip home from California to Ohio our BMW had something cut the transmission coolant line and bent a pully bolt which caused the serpentine belt to come off. We got off the exit near by and decided on a whim to turn left. Right away we saw a Ford dealer and pulled in. The gentleman in charge of the repair shop knew we needed to get home to Ohio and be back to work the next day. He couldn't get BMW parts on such short notice but used his tools and improvised to get the car back together and get us safely home. I can't thank them enough. I am very tempted to buy my next vehicle here after the amazing experience we had. Everyone was so kind and helpful offering us snacks and things to drink. I just can't say enough about the entire staff! Well done and Thank You again! More
by rweil
Employees Worked With
I can't Mark any names. I can't remember them
October 03, 2018
Buying a new car Heartbroken because I had to lose my car due to an accident but Amy helped turn my frown to a happy smile with a new vehicle. Happy with my car. Heartbroken because I had to lose my car due to an accident but Amy helped turn my frown to a happy smile with a new vehicle. Happy with my car. More
by Regiott
Verified CustomerEmployees Worked With
Andrew Eger, Matt Schultz, Amy Muller
October 03, 2018
Awesome Staff! They have worked on my Fusion a handful of times. Excellent service, friendly staff!! I didn’t Purchase my car here but guess where I’m buying my n They have worked on my Fusion a handful of times. Excellent service, friendly staff!! I didn’t Purchase my car here but guess where I’m buying my next one?? You guest it!!! More
by ARTRANGELL1980
Employees Worked With
Kristol Flowers, Rick Kobold, Erica Hemminger
October 03, 2018
My opinion of service Erica in service department whom I didn't know till we purchased our vehicles. Goes way beyond the call of her duties !!! She is very attentive to the Erica in service department whom I didn't know till we purchased our vehicles. Goes way beyond the call of her duties !!! She is very attentive to the customers needs the whole time the vehicle is being serviced. Erica has been so kind and thoughtful since day one that my husband and I have purchased our cars and truck. I recommend her to get a $1.00 an hr raise. Thank you More
by PENNYBEACHEY
Employees Worked With
Erica Hemminger
October 02, 2018
Amazing! I never have a bad experience at AutoPark Ford! Service manager, service techs , everyone is amazing I. Explaining the issue, cost, how they will fix I never have a bad experience at AutoPark Ford! Service manager, service techs , everyone is amazing I. Explaining the issue, cost, how they will fix the issue... More
by Mom2mojack
Employees Worked With
Kristol Flowers, Rick Kobold, Erica Hemminger
October 02, 2018
Good job They do a good job here. I like the fast friendly service. It is nice u get $ for your point to redeem anytime u want. They do a good job here. I like the fast friendly service. It is nice u get $ for your point to redeem anytime u want. More
by Lighthouse
Employees Worked With
Kristol Flowers, Rick Kobold, Erica Hemminger
October 02, 2018
Battery replacement crew went above and beyond to help me Everyone at the dealership when out of the way to help me I was there for an extended time because I had to have my battery checked and finally replac Everyone at the dealership when out of the way to help me I was there for an extended time because I had to have my battery checked and finally replaced the parts manager did all he could to lower the cost so that would be in my budget. Everyone was helpful making me coffee and getting me a sandwich for lunch they were so pleasant and made my trip to the dealership a very pleasant time. I would recommend Auto Ford to anyone and tell them how above and beyond the Call of Duty to service my needs. More
by Gingercookie12
Employees Worked With
Mike Rains Gwen Mcaluster. Kristol Flowers
October 02, 2018
Oil change and car wash. Closest Ford dealer to our home. Stopped in for an oil change and the customer service was excellent. Very friendly and comfortable. Will be coming ba Closest Ford dealer to our home. Stopped in for an oil change and the customer service was excellent. Very friendly and comfortable. Will be coming back for service again. More
by Sailor, Anthony13
Employees Worked With
Kristol Flowers, Rick Kobold, Erica Hemminger
October 02, 2018
Great Visit Loved the people and thought the service was quick and accurate. The waiting area is wonderful and the car wash was a nice touch. I am moving my busin Loved the people and thought the service was quick and accurate. The waiting area is wonderful and the car wash was a nice touch. I am moving my business from Coldwater to Sturgis based on my satisfaction. More
by Wolverine
Employees Worked With
Other Employees :
Kristol Flowers, Erica Hemminger, Amy Muller, Alecia Larimer, Megan Oswalt
October 02, 2018
New car! Amy was a great sales person! She helped me get my brand new car when mine got totaled I would recommend her to anyone searching for a new vehicle! Amy was a great sales person! She helped me get my brand new car when mine got totaled I would recommend her to anyone searching for a new vehicle! More
by Rachael Clewell
Employees Worked With
Andrew Eger, Moe Reeves, Amy Muller
