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Auto Park Ford

Sturgis, MI

4.8
2,523 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,523 reviews

January 05, 2018

Great service, very welcoming Great experience from start to finish. Sales staff was extremely helpful. They were also quick to respond to questions through email. The whole proces More

by PrittElectric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Amy Muller
January 02, 2018

Awesome Place It was wonderful no issues love this place Amy Muller was awesome she helped me find the best car for me and it helps when you need a car asap and thi More

by Sl2380$$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Muller
December 24, 2017

2014 GT500 I’m still kind of blown away with how great the staff was here! Not only that but when I arrived to the dealership I was pleasantly surprised with one More

by Cobraman69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger
December 24, 2017

Excellent Service I went in knowing exactly what I wanted and everyone worked as a team to meet and exceed my expectations! Customer service is excellent. I am extreme More

by Trish62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy, Andrew Eger, Matt Schultz, Amy Muller
December 22, 2017

Thanks Drove almost 10 hours round trip to get this car. Very happy with the vehicle and everyone’s effort to get me back on the road quickly. This has been More

by coltd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Andrew Eger, Rick Kobold, Amy Muller
December 21, 2017

Truck purchase Sandie made me feel welcome and relaxed. I appreciate honestly and I felt Sandie exudes professionalism and honesty. A major selling point that drew m More

by Fill76
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
December 14, 2017

Overall a very pleasant and painless experience . Amy was very friendly and patient. She took the time to listen and was very attentive to my needs. Thank you More

by Ckswartz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Andrew Eger, Amy Muller
December 10, 2017

Willing to help my family stay in my budget Upon arriving at dealership everyone was very nice and welcoming. It took us a little bit to get things going since systems were down. The dealership More

by Walterkylie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Forry, Sandie Owen, Moe Reeves
December 09, 2017

Nice saleswoman I felt no pressure to buy. Their new facility was very nice. Nice artwork and model T on site. Starbucks coffee machine for free!! Need I say more. More

by Poophead123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Muller
December 07, 2017

FordPass is a BIG Failure I was told explorer had the was capable of remote start with cell phone: We signed for a car we did not see. Ford had to tell me it was not equipped w More

by UNHAPPYCUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandie Owen, Moe Reeves
Jan 05, 2018 -

Auto Park Ford responded

Your photo shows you were 100% satisfied with us when you left, surely that one feature didn't change your opinion of our dealership and staff? We are sorry to hear that the vehicle you purchased does not have the remote start feature that can be utilized with Ford Pass. However, Ford Pass has many other useful features that you can utilize. I am sorry you are disappointed with that one feature but it is a Ford Motor Company product not a dealership product, and surely that doesn't mean we provided poor customer service and a poor overall experience like you rated us. We thank you for your feedback on the Ford Pass though and will pass along to Ford Motor Company.

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