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Auto Park Ford
Sturgis, MI
2,642 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,642 reviews
April 05, 2018
It was a good experience The workers were super helpful. Brent and Amy were the ones to help me, and they did a great job at making me feel comfortable and answering questions The workers were super helpful. Brent and Amy were the ones to help me, and they did a great job at making me feel comfortable and answering questions I had. The website wasn't exactly what they were selling at the dealership though and they even had sold ones still on the website. And after I purchased the vehicle they detailed it befpre giving it to me but when i got in it there waa still crumbs everywhere in the car and even a bottle cap. Nothing huge though, just wish it was a little cleaner. But other than that, a great place to buy a car. Coatumer service was wonderful and very friendly. And I live the car I got! More
by AutumnG1
Employees Worked With
Brent Forry, Amy Muller
April 03, 2018
2018 Explorer XLT We love our new Explorer! Matt and the crew at Auto Park Ford in Sturgis took very good care of us and and we always felt they had our families wants We love our new Explorer! Matt and the crew at Auto Park Ford in Sturgis took very good care of us and and we always felt they had our families wants and needs in their best interest. More
by Matthew David Burroughs
Employees Worked With
Matt Schultz
April 03, 2018
Very Friendly Staff I took my car in for an oil change and used the works special to get the inspection. Took almost two hours to do. I was supposed to get a tire rotatio I took my car in for an oil change and used the works special to get the inspection. Took almost two hours to do. I was supposed to get a tire rotation but it wasn’t listed on my paperwork. So I’m not sure if I ever received that service or not. More
by meggomco
Verified CustomerEmployees Worked With
Kristol Flowers
March 30, 2018
Always friendly Always willing to go the extra mile 😊 the new building is amazing I love that they wash the car I recommend to my friends they are great Always willing to go the extra mile 😊 the new building is amazing I love that they wash the car I recommend to my friends they are great More
by ricstewart
March 29, 2018
Total experience with Auto Park Ford Very clean & neat office. Sandie Owens was our salesperson pleasant & informative. Everyone at the dealership was very friendly & helpful. .i would re Very clean & neat office. Sandie Owens was our salesperson pleasant & informative. Everyone at the dealership was very friendly & helpful. .i would recommend Sandie & the dealership to anyone interested in purchasing a vehicle. More
by Diane123
Employees Worked With
March 29, 2018
Good experience for first time. appreciate everyone being helpful and friendly! My son loved getting to see the cars as well, thank u all for being so kind, he enjoyed seeing the rac appreciate everyone being helpful and friendly! My son loved getting to see the cars as well, thank u all for being so kind, he enjoyed seeing the race car. More
by MEGHANMROBINSON
Employees Worked With
Erica Hemminger
March 28, 2018
Very satisfied Great dealership my salesman Jackie was awesome to deal with and they bent over backwards to get me in the car I wanted. Very satisfied and I will Great dealership my salesman Jackie was awesome to deal with and they bent over backwards to get me in the car I wanted. Very satisfied and I will recommend this dealership to all my friends! More
by mustang_man_1966
Employees Worked With
Andrew Eger, Moe Reeves, Jackie Williams
March 28, 2018
Good service . Friendly fast. Very nice facility. Free car wash was nice as well. Fair priced. Erica was super friends and very well to work with. . Friendly fast. Very nice facility. Free car wash was nice as well. Fair priced. Erica was super friends and very well to work with. More
by zackschaeffer_08
Employees Worked With
Erica Hemminger
March 28, 2018
Quick stop Just stopped to check out my options but they worked with me and got me into my car and I love it! Thank you for the friendly service and working wit Just stopped to check out my options but they worked with me and got me into my car and I love it! Thank you for the friendly service and working with me. More
by daigon_00
March 27, 2018
Great experience Took my car in for and oil change works package and was greeted like i was sitting down for dinner with my family.Was treated with respect and am very Took my car in for and oil change works package and was greeted like i was sitting down for dinner with my family.Was treated with respect and am very happy and would recommend this dealership to any one, with out reservation. More
by simple man
Employees Worked With
Kristol Flowers
