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Auto Park Ford

Sturgis, MI

4.8
2,529 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,529 reviews

July 15, 2023

Great folks CJ, Josie, Candy, and Shelby, and Tatum also in the Service Department, we cannot forget Sandy Owen either in Sales, these are the folks that keep me coming back. More

by larryhines1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Candy Abbs, Chris "CJ" Johnston, Josie Parker, Shelby Dilla
Jul 16, 2023 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

July 15, 2023

Awesome service, very professional and helpful. They take care of my vehicle and keep me posted. More

by Jlopez49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Candy Abbs, Chris "CJ" Johnston, Josie Parker, Travis Gilbert, Jose Lopez, Dan Tack, John Wade, Shelby Dilla
Jul 16, 2023 -

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 06, 2023

Very friendly super nice people to work with! Big thank you to Ryan Hanna for helping me!!!! More

by ymike6060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Travis Gilbert, John Wade, Ryan Hanna
Jul 06, 2023 -

Auto Park Ford responded

It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

July 06, 2023

Motorhome in for two weeks and absolutely nothing done. Had to pick it up drive 40 miles to get windshield replaced. Drive back and another two weeks to get done Not pleased with how long it took Most More

by Kaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris "CJ" Johnston, Josie Parker
Jul 09, 2023 -

Auto Park Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 06, 2023

Our sales specialist, Travis Gilbert and John Wade in the finance dept.were outsanding. They were very helpful, treated us exceptionally and the transaction was quick. We also were sent home with an awesome More

by glreed63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Gilbert, John Wade
Jul 07, 2023 -

Auto Park Ford responded

Thanks for sharing about your experience with Travis and John here at Auto Park Ford. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

July 05, 2023

We had a fantastic experience. Travis and John were wonderful with helping us get into the car we wanted and went above and beyond when it came to the car needing repairs would def More

by bmorgan1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Travis Gilbert, John Wade
Jul 06, 2023 -

Auto Park Ford responded

Here at Auto Park Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, with Travis and John and it was a pleasure having you at the dealership. We appreciate your review!

July 05, 2023

Sandie is absolutely fantastic. She was very sweet, very kind, didn’t bs me and gave me the full scoop every step of the ordering and buying process for my bronco. She gave the expe More

by Sean Kershner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, John Wade
Jul 06, 2023 -

Auto Park Ford responded

Sean, we are very happy to hear that Sandie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 02, 2023

Sandie and team are FABULOUS. Period and end of story. The best!!! I would recommend them to anyone! More

by lynnmont
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, John Wade
Jul 03, 2023 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

July 02, 2023

Glad the deal got done, but annoyed that a dealership that promotes supporting veterans and the armed forces in all their advertising and when Ford offered no veterans discount on the Bronco, neither did More

by MPOLLARD428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Travis Gilbert, John Wade
Jul 03, 2023 -

Auto Park Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 29, 2023

We were greeted promptly by friendly helpful staff. Listened to what we wanted. Went the extra mile to find what we wanted. Whole process from start to finish was made as quickly and easily as possible More

by The Cherringtons
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Gilbert, John Wade
Jun 29, 2023 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford. We look forward to serving you for years to come.

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