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Auto Park Ford
Sturgis, MI
2,524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 09, 2023
Everyone was very professional and helpful. Jose stated in communication to ensure things got taken care of smoothly and quickly. Jose stated in communication to ensure things got taken care of smoothly and quickly. More
by livvylynn816
Verified CustomerEmployees Worked With
Andrew Eger, Shawn Bell, Jose Lopez
March 09, 2023
Great Dealership. Friendly and courteous staff. They made it super easy when I picked up my new Bronco. I would recommend this dealership to anyone. Friendly and courteous staff. They made it super easy when I picked up my new Bronco. I would recommend this dealership to anyone. More
by Derek
Employees Worked With
Andrew Eger, Shawn Bell, Travis Gilbert
March 07, 2023
Travis and his manager did everything possible to make this process quick and easy. I look forward to my upcoming oil changes. Thank you so much! this process quick and easy. I look forward to my upcoming oil changes. Thank you so much! More
by Beth CR
Employees Worked With
Andrew Eger, Travis Gilbert, Jose Lopez
March 07, 2023
I was traveling on I-80 and experienced performance issue with my vehicle and the engine light came on. I searched for a nearby Ford dealer and was fortunate to be only 10 miles from Auto Park Ford. When I e with my vehicle and the engine light came on. I searched for a nearby Ford dealer and was fortunate to be only 10 miles from Auto Park Ford. When I entered the service department, there was another customer being helped. Service Advisor Josie Parker (who was the only service advisor working that day due to a winter storm), quickly let me know that she’d be with me shortly. Within 5 minutes, I was talking with Ms. Parker explaining what the issue was, and whether they would be able to take a look and let me know what was happening. She let me know that the service technician was working on another vehicle, but that my vehicle would be next, and that I could wait inside the dealership. Within about 30-40 minutes, she called my name and let me know what was happening with my vehicle. Fortunately it would be a fairly easy fix, but as I was traveling I would not be able to wait for a weekday to schedule service. The team assured me that it would be safe to drive. Ms.Parker also mentioned that she had adjusted the air pressure in all tires to the appropriate level. I was SO impressed with the efficiency, professionalism, and kindness of the service department, and in particular Ms Josie Parker. Unfortunately I don’t live close enough to have my vehicle regularly serviced at Auto Park Ford, but I will absolutely consider buying from this dealership in the future. Well done and thank you! More
by Ctaylor1971
Employees Worked With
Josie Parker
March 05, 2023
Great salespeople and financing department. I felt valued as a customer. It was a very comfortable buying experience. Would recommend 100%. I felt valued as a customer. It was a very comfortable buying experience. Would recommend 100%. More
by Derek
Employees Worked With
Shawn Bell, Travis Gilbert
February 27, 2023
I didn’t know what kind of car I wanted when I went in but they were very patient with me and showed me what I might like. I ended up leaving with a car I love. but they were very patient with me and showed me what I might like. I ended up leaving with a car I love. More
by Faith
Employees Worked With
Shawn Bell, Travis Gilbert
February 26, 2023
Travis took me as a walk in. Skipped break to help me, responded at any hour i had a question and worked me into the vehicle i wanted even with credit issues. A-1 Skipped break to help me, responded at any hour i had a question and worked me into the vehicle i wanted even with credit issues. A-1 More
by Krosscaleb35
Employees Worked With
Travis Gilbert
February 24, 2023
Jose and Shawn were extremely helpful and made our buying process super smooth! Thank you for taking your time and making sure we went home with our new F-150 process super smooth! Thank you for taking your time and making sure we went home with our new F-150 More
by Yvonne R
Employees Worked With
Shawn Bell, Jose Lopez
