
Auto Park Ford
Sturgis, MI
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They were all awesome but especially Sommer Nichols she treated us like family with the utter most respect she was there for us every step of the way, she is a gem ford and her manager can be vary proud to treated us like family with the utter most respect she was there for us every step of the way, she is a gem ford and her manager can be vary proud to have her, also the manager and Jose, we didn't run into any problems with anyone here at this dealership everyone seemed happy with there jobs, vary comfortable clean atmosphere. We have felt with Battle creek and Coldwater and would never set foot in them two dealerships again. Auto Park Ford is the Only dealership we will ever do business with and has reaffirmed our trust and belief in Ford. Oh and we think Sommer deserves a raise, or at least flowers. More
Had tires put on asked for alignment, they checked truck was good no adjustments so they didn’t charge for alignment. Hard to find honesty like that. Thank you was good no adjustments so they didn’t charge for alignment. Hard to find honesty like that. Thank you More

The people are great and the service is wonderful. They make you feel like more than just another customer and make sure you're taken care of 100%. They make you feel like more than just another customer and make sure you're taken care of 100%. More
Very unpleasant experience and getting worse! Not only was the jeep no where near the shape that it was represented as like when I received it the water pump was bad, the power steering pump was Not only was the jeep no where near the shape that it was represented as like when I received it the water pump was bad, the power steering pump was out, two cracks in windshield, two lights out and was refused pick up after I demanded to stop working on it and release it and was not! Now we have come across a fraud issue of taking out taxes when in fact the state of registration is to do! and this info comes from the Michigan department of revenue after speaking with them. This has become the worst experience with any dealership I have ever dealt with! The only thing positive I can come up with is my sales lady was great and I believe she worked in good faith. Run from this dealer/stealer! More
The service really sucks. I went in to get parts. Took 45 minutes horrible. Not happy, won’t go back in there ever again I went in to get parts. Took 45 minutes horrible. Not happy, won’t go back in there ever again More
The work performed was a recall notice and I assume the parts were replaced. The work was finished early and when I picked up the car Candy went out of her way to clean the car off and bring it into the se parts were replaced. The work was finished early and when I picked up the car Candy went out of her way to clean the car off and bring it into the service area. Much appreciated. More

With the help of sandie and Travis I got a new car for my family and took a huge step in adulthood. Their help was amazing and vary helpful family and took a huge step in adulthood. Their help was amazing and vary helpful More