Auto Park Ford

Sommer N. was my Service Advisor on 6/14/22 for a repair on my recently purchased used motorhome. I drove almost 200 miles from my home to this specific dealer was my Service Advisor on 6/14/22 for a repair on my recently purchased used motorhome. I drove almost 200 miles from my home to this specific dealership because they were highly rated and capable of performing my repairs. During the initial consultation, a very serious issue, unknown to me, with the windshield was discovered requiring immediate attention. Sommer contacted an outside contractor for assistance and my urgent repair was completed by Sturgis Auto Glass. The coordination between these two companies was nothing shy of OUTSTANDING! At all times, I was informed as to the status and timeline so as to get me back on the road as soon as possible. I'm very grateful to this dealership, Bryant of Sturgis Auto Glass for his exceptional glass installation skills and attention to detail and to Sommer for her caring, professional and courteous Customer Service skills. These folks are a positive asset to their respective companies and their ability to step up to a real challenge reflects their professionalism and their pride in what they do. Thank you all for everything you did to help me out of what could have been an "ugly" return trip to the Metro Detroit Area. You made my day! More

The staff is very friendly and knowledgeable. They listen to what you’re needs are and try to help you out in making discussions to fit your needs. The service department is awesome!! They listen to what you’re needs are and try to help you out in making discussions to fit your needs. The service department is awesome!! More

I will definitely recommend Auto Park to all who I know looking for a vehicle. I was pleasantly surprised with the care I recieved. Sandra worked her hardest and Robert was very accommodating. Great repres looking for a vehicle. I was pleasantly surprised with the care I recieved. Sandra worked her hardest and Robert was very accommodating. Great representation for AUTO PARK. AII were congenial. More

They were polite and helpful and didn’t make me feel pressured to buy the truck. pressured to buy the truck. More

We had an issue with a car we bought from Auto Park-no fault of theirs-both the general manager and the service manager went well out of their way to get me a loaner, pick up the vehicle, and fix it in a fault of theirs-both the general manager and the service manager went well out of their way to get me a loaner, pick up the vehicle, and fix it in a timely manner. They were nothing but helpful and made a stressful situation much easier and made everything right. I cannot recommend their service enough More

There were several cars to consider and the salesman gave us all the information we needed for a good decision. Once we settled on a car, they took care of the paperwork and some extra requests as well. The us all the information we needed for a good decision. Once we settled on a car, they took care of the paperwork and some extra requests as well. The outdoor and indoor reps were both very pleasant. More

The service Rep. was awesome her name was Sommer . A huge thank you to her . Nice to feel the concern when she was talking with me was awesome her name was Sommer . A huge thank you to her . Nice to feel the concern when she was talking with me More

Great customer service and always friendly and willing to help. Always get my vehicle in and out in a timely manner. help. Always get my vehicle in and out in a timely manner. More