Auto Park Ford

If you would have told me 4 days ago, we'd have a 2022 Ford Escape joining our family, I would have told you, "I wish!" I don't even have a Ford Dealership that has a 2022 Red Escape on the lot! I went o Ford Escape joining our family, I would have told you, "I wish!" I don't even have a Ford Dealership that has a 2022 Red Escape on the lot! I went online and found one at Auto Park Ford in Sturgis MI. I was pretty happy about it and texted we'd like to see it. Sandie contacted me the next day and we were able to set up a test drive. When we went to Auto Park Ford, the staff was incredibly friendly! I was surprised, they all seemed to get along quite well, from Robert Brooks (which I hope he gets all the little chicks and ducks he could ever want!) to Sandie Owen, our Salesperson! She was so helpful. The first vehicle we drove, seemed to be more than we wanted, so she asked what we were looking for in an Escape. We gave her our list and she asked if we thought about a hybrid. I thought that was a glorified word for an electric vehicle. Sandie assured me that wasn't the case. We test drove a hybrid with everything we wanted on a vehicle! It was like Sandie knew exactly what we were looking for, after talking with us for an hour or so. Needless to say, we were sold on the vehicle! By the time we left, it was already after business hours, so we planned to pick up the Escape today! When we got there, it was ready for us! I loved the fact that it was completely cleaned and waiting for us, INCLUDING a FULL tank of gas!!! (With gas prices as high as they are, that was one less headache we had to deal with!) I am so excited about our new member of the family!!! Sturgis was a tad further than I anticipated driving to, to buy an Escape, but I would have driven further if I had to, I will definitely be going back to Auto Park Ford and planning to work with Sandie again, as well as sending my daughters there when they decide it's time for a new member in their family!! I did give 5 stars, Robert stands by his word, he told us, if you can't give us 5 stars call him and he will fix it for us. The friendliness of the staff to us as well as each other, was rare (in this day and age) and a wonderful breath of fresh air! This was the best experience Steve has had since 1976, while buying another Ford at a different dealership (we've bought our share of vehicles through the years!) More

Friendly and professional people to deal with. Everything done in a timely manner. Would recommend to friends. Everything done in a timely manner. Would recommend to friends. More

Sandi from Auto Park Ford was great. She responded immediately to my request and helped me get the deal done very quickly which is what we needed. She responded immediately to my request and helped me get the deal done very quickly which is what we needed. More

Quick and polite. Worked well with recall claims to get job done. Worked better with me than recall team did on air bags. Worked well with recall claims to get job done. Worked better with me than recall team did on air bags. More

Auto Park Ford has always given us depends, and quick service! I highly recommend them for any service needs! service! I highly recommend them for any service needs! More

Once the part finally came in for my service, I was treated with the upmost respect. The service itself was also done in a timely manner. treated with the upmost respect. The service itself was also done in a timely manner. More

Knowledgeable, clean, friendly, and a team of associates that work with each other. Good listeners has to what you are looking for. that work with each other. Good listeners has to what you are looking for. More

Auto park did an amazing job and they gave me my dream car, and worked with me car, and worked with me More

Auto Park did a great job of getting my truck in quickly for a full detailing. parts department was awesome having all my parts in stock, I will definitely be back! for a full detailing. parts department was awesome having all my parts in stock, I will definitely be back! More