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Auto Park Ford - Service Center

4.7

93 Lifetime Service Reviews

1820 South Centreville Rd, Sturgis, Michigan 49091

93 Reviews of Auto Park Ford - Service Center

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September 18, 2018

"Very Accommodating"

- LUDWICKELECTRIC

We needed work on one of our trucks but we also need to have that truck on the road everyday. They were able to come up with a solution to get the truck fixed with very little down time for us. Every one was very nice and very accommodating.

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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Kobold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 15, 2018

"Friendly service "

- chrismcgee1976

The service dept was great they were friendly and paitent with the queations that i had. You can tell they take pride in were they work by how they treat the vehicles.

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Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Kobold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2018

"My truck was messed up in the carwash"

- BARDENKENNY

They assured me they were going to have it fixed above and beyond my expectations and keep me happy within a week as long as it gets fixed I'll be ok

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Recommend Dealer
Yes
Employees Worked With
Brent Forry
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 03, 2018

"Fast service"

- DD.ROMINE

The service is fast and even faster believe it. My oil change was in and out so fast that I didn’t have time to get comfortable in the waiting room. Not bad being a holiday weekend. Keep up the awesome job . Shout out for Erica and Kristol.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 30, 2018

"They are always very quick to accommodate. Always thorough."

- Equinox 2015

I've always had quick and courteous service. The team there is very accommodating to all my service needs. I have never waited or been delayed for any reason.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brent Forry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 28, 2018

"Vehicle diagnosis "

- jsheteron

They were honest about my vehicle and gave tips on the maintenance of it. They took the time to explain everything fully and call back later to ensure all was good.

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Recommend Dealer
Yes
Employees Worked With
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Cory
August 27, 2018

"1st oil change on my 2018 Excape"

- Marquita

Good service in a timely manner. Was offered snacks and drinks. Was updated on my car and fully explained everything involving my visit. And got it washed when they were done.

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 17, 2018

"Great personalized service!"

- DLAR3

Jaime was helpful scheduling the appointment and then later explaining the service needed. The service needed was more than I had originally expected and Jaime helped to decide which services to do now and provided quotes to do the rest in the future. At no time did I feel pressured in my decisions. Service was quick and car was clean when returned.

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Recommend Dealer
Yes
Employees Worked With
Jaime
August 08, 2018

"Great customer service"

- brandt11cps

Fast friendly customer service, great to deal with. They even picked my truck up at my work to service it. .This is just another reason that i dont buy chevys.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Kristol Flowers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rick Kobold
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 06, 2018

"Much better "

- CHUCKRICKETT

The service before the new Oweners took over was terrible . Now that auto park owns it the service is by far better . And the girls in the service department are always so cheerful and friendly and also keep you informed on what is going on with your vehicle .

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Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kristol Flowers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Erica Hemminger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrew Eger
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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