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Auto Park Ford - Service Center

Sturgis, MI

4.5
954 Reviews
Call Service Center (269) 651-7728

954 Reviews of Auto Park Ford - Service Center

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May 10, 2024

Very satisfied they keep you informed on what is going on with your truck what's needed how long it will take to fix More

by dalejohnston14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Auto Park Ford responded

Dale, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

Helpful
April 14, 2024

Take good care of you. Candy is great to work with. All ways great service. More

by ELY1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Auto Park Ford responded

Ely, Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad Candy was able to help, and we hope to see you again!

Helpful
March 21, 2024

Left a lug nut off one wheel not good had to go back to make sure all were tight More

by ABZONA
Recommend Dealer
No
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Mar 25, 2024 -

Auto Park Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
March 11, 2024

Nice staff- like that they pick my car up and return Upfront with what needs done More

by SARAHSMITH0615
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Mar 12, 2024 -

Auto Park Ford responded

Sarah, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

Helpful
March 01, 2024

Fast, friendly, and efficient. Did exactly what I needed done. It was affordable and quality work. More

by Jessetbranham86
Recommend Dealer
Yes
Employees Worked With
CJ
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Mar 01, 2024 -

Auto Park Ford responded

Thank you, Jesse, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 28, 2024

getting a different car it was great but with the car that I had to trade in wasn't after $3000 and they still couldn't figure out what was wrong with my car More

by tanyamathews19
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 28, 2024 -

Auto Park Ford responded

Tanya, Thanks for sharing your thoughts about your experience with Auto Park Ford. Jose and our team appreciate your business and hope to see you again soon!

Helpful
February 18, 2024

Experience was fine. A little overpriced though. I have no complaints on the dealership experince. More

by Karlvaughn8
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
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Feb 19, 2024 -

Auto Park Ford responded

Thank you, Karl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

Helpful
February 15, 2024

Very good overall The experience was and has always been positive at autopark. I do wish they will still wash my truck after service like they did in the past. More

by Grangerbd
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Report | Print
Feb 16, 2024 -

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

Helpful
February 10, 2024

We purchase all of our fleet trucks through Auto Park Ford solely because they stand behind the trucks they sell. They are willing to do warrantee work in a timely manner. Auto Park Ford's Service Mana More

by aaron.armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie (Lead Mechanic)
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Feb 11, 2024 -

Auto Park Ford responded

Thank you, Aaron, for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

Helpful
February 06, 2024

Great mechanic service! I would highly recommend Auto Park Ford to anyone! They kindly listened to all my troubles and then took care any issues. More

by A. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sidney Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sidney, Shebly, and our team, and we look forward to working with you again.

Helpful
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