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Auto Park Ford - Service Center

Sturgis, MI

4.6
998 Reviews

998 Reviews of Auto Park Ford - Service Center

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January 13, 2017

First 2 months after purchase I have had two major breakdowns in the first 2 months and they worked diligently to get it covered under warranty because of low miles virsus year of More

by jmerkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hemminger; Crystal; Rick, Jackie Williams
Jan 13, 2017 -

Auto Park Ford responded

Our service department always does there absolute best to be very accommodating in every situation. Thank you for allowing us to show you the value of our award winning service department.

January 12, 2017

Ford For Good 2016 F-150 10 k check. Always friendly, helpful and quick. I have been a customer since 2004. Have always been treated fairly and with good cheer. More

by tom4ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ann Hemminger, Andrew Eger
Jan 13, 2017 -

Auto Park Ford responded

Thank you for being a loyal customer! Sandie and the rest of our sales team appreciates you sharing your sales experience! We hope to continue earning your business in the future!

January 07, 2017

Experienced & Friendly I brought my Explorer in for a oil change and they were very friendly and quick! They explained my tire rotation time frame and when it was completed More

by Jackie Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept people
Jan 13, 2017 -

Auto Park Ford responded

Thank you for taking the time to share your experience with our service team. We strive to provide quick and quality work to all of our service customers here at Auto Park Ford!

December 12, 2016

They're GREAT! I had my vehicle serviced here and it was spectacular. I came in for an oil change and tire rotation and they let me know that one of my tires had a n More

by Jeep Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ripley, Brent Forry
Dec 20, 2016 -

Auto Park Ford responded

Thank you so much for coming to see the value at Auto Park Ford in Strugis! We appreciate your business and hope to continue serving you for all your future vehicle needs!

February 16, 2016

It was very good. They were able to get me in the next day. The service was very good and they were very friendly. I have been doing business there for several years a More

by Super pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
December 30, 2015

Robbery!!! My check engine light came on and had it looked at over my lunch. They told me it was the main computer going out in my car and would cost me $2000 if More

by Deployed husband--wife taken advantaged!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager!!
October 29, 2015

One thing fixed another broken I dealt with Jim device mgr. it took them two tries to fix my warranty issue. First try was a reprogram power steering, second try they had to replace More

by Dissatisfied2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim service manager
March 11, 2013

Our company and family members have been a doing business at this dealership for many years and we continue to get great service from them with every repeated service! More

by maseengle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
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