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Auto Park Ford - Service Center

Sturgis, MI

4.6
981 Reviews

981 Reviews of Auto Park Ford - Service Center

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August 10, 2024

Setting up the appointment for service of my motorhome with Josie was easy. Communication with issues and status updates were clear and quotes were accurate. More

by Berniekal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

August 06, 2024

They are very friendly people and they wash your vehicle at no charge and give you updates on the vehicle More

by tkretschman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 03, 2024

Extremely poor customer service, communication and after sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was t More

by dianaromeo
Recommend Dealer
No
Employees Worked With
John Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis ,Gilbert, sales - awesome.
Aug 07, 2024 -

Auto Park Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Diana, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2024

Excellent service. Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz More

by fiddlinghowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 03, 2024

Service was expidited quickly and things were explained clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. More

by Pixz1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris "CJ" Johnston
Aug 04, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

July 30, 2024

Shelby Dilla was so helpful & courteous to me when I had a “service engine light” on my 2024 Ford Escape. She knew exactly what to do & I was on my way in 5 minutes! Great job! ⭐️⭐️⭐️⭐️⭐️ More

by madrosos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with Shelby and our service team. We're glad to hear we delivered such a great experience!

July 18, 2024

Rick is always awesome! You can’t get better service anywhere else I have been! More

by KENTPLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Auto Park Ford responded

Thank you, Kent, for the kind words for Rick and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 28, 2024

What amazing service, top notch. Josie and the crew are the best, absolutely killed it. More

by Redwyngzfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Auto Park Ford responded

Thanks for sharing about your experience with Josie and our team here at Auto Park Ford. We appreciate your business and hope to see you again soon!

June 27, 2024

We were traveling through and my check engine light came on and we stopped at Auto Park to see if they could check it out. Shelby were extremely helpful and was able to read the code to determine the probl More

by dabrown1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Jun 28, 2024 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

June 25, 2024

Kind, friendly, and quick. We broke down driving across Indiana on a family vacation. Auto Park Ford worked us in immediately and got us back on the road. More

by mattfitterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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