Auto Park Ford - Service Center

I enjoy working with the Service Department. They are very knowledgeable and professional. I would definitely recommend them to a friend. They are very knowledgeable and professional. I would definitely recommend them to a friend. More

I had pretty good service in the past with basic oil changes. But, when I was called for a safety recall for the rear half axles on my F150 things got interesting. I dropped off my truck that was runnin changes. But, when I was called for a safety recall for the rear half axles on my F150 things got interesting. I dropped off my truck that was running very smooth, Auto Park Ford changed the axles and the vibration problem started. They did not take ownership of my concern. I have been back and forth several times without success. Today they thought it was a good idea to do an alignment without asking for my permission. Now the steering wheel is cocked to the right about 5 degrees when it should be straight. I called another dealership for service. Auto Park Ford is destroying my F150 and my Ford experience. This is totally unacceptable. I would avoid Auto Park Ford until they hire some competent talent. I left a message for the GM, Dan Tack. I'm waiting for a reply. More

Our son got stuck in Sturgis with a flat tire and didn’t have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughn have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughnut and bring it back to the shop. They were able to get a new tire and have him back on the road in 24 hours. Everyone who works at Auto Park Ford are the best from service to their billing department. We are very grateful to have them here in Sturgis Michigan! More

Quick, efficient, and explained everything clearly. Pick up and delivery also great options when servicing here!!! Pick up and delivery also great options when servicing here!!! More

Wow! A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares fo A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares for their customers and each other, you will need to observe the Auto Park Ford Service Department Employees! Having service completed by them and waiting for the service to be completed was enjoyable and relaxing while observing how they treat each other was a unique experience and rarely seen in today’s companies. More

They can be pleasant at times and not so pleasant at times. There services are sometimes slow. Josie has been very helpful and kind. times. There services are sometimes slow. Josie has been very helpful and kind. More

This place has been truly amazing. They treat me like family every time I walk through the door! They treat me like family every time I walk through the door! More

This was the first time I used this Ford dealership. The communication was good. I felt they were truthful and honest with my repairs. I definitely would go back. they discovered a few recall items, and The communication was good. I felt they were truthful and honest with my repairs. I definitely would go back. they discovered a few recall items, and took care of those while my service was being done. I also had to get a loaner vehicle due to the recall items, which was very convenient. More

Anytime I'm there they are all helpful and explain everything that they do great people to work with highly recommend it to anyone great service department and sales group all round best place to shop everything that they do great people to work with highly recommend it to anyone great service department and sales group all round best place to shop for a new or used vehicle More

It was a quick and easy experience. We called and made an appointment, and ford handled the rest. We called and made an appointment, and ford handled the rest. More