
AutoFair Nissan of Stratham
Stratham, NH
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Comfortable buying experience I had made an appointment with Wes Miller to upgrade my leased vehicle. Wes was well prepared and made some useful suggestions with regard to the new I had made an appointment with Wes Miller to upgrade my leased vehicle. Wes was well prepared and made some useful suggestions with regard to the new car's filling my present and future needs. As usual, Wes was a pleasure to deal with and I am happy with the purchasing results. More
Overall wonderful This dealership, paticularly salesman Wes Miller, works very hard to find the perfect fit. They are flexible, thorough, and efficient. All departments This dealership, paticularly salesman Wes Miller, works very hard to find the perfect fit. They are flexible, thorough, and efficient. All departments are service oriented. I am on my 3rd lease and have not had one complaint. More
Exemplary dealership I had taken my car in for an inspection sticker and have some front bulbs replaced which wasn't an easy task . The next day I returned to have an adju I had taken my car in for an inspection sticker and have some front bulbs replaced which wasn't an easy task . The next day I returned to have an adjustment done to the front grill . Tony Harris was very accommodating . He immediately had the problem corrected and had my car washed too as a token of appreciation for my business .I waited ONLY 10-15 minutes . Thank you indeed . It has been a pleasure to have him as my Service Advisor the past few visits . Very personable . I have had both major and minor problems fixed at this dealership and the service has been outstanding ! More
Great experience Had a great experience. Wes Miller was awesome. Very informative and personable. Helped me get the exact price and payment i was looking for. I would Had a great experience. Wes Miller was awesome. Very informative and personable. Helped me get the exact price and payment i was looking for. I would highly recommend Nissan and Wes! More
Great experience I’m over 60 years old and have bought quite a few cars. This outfit from the service department to the salesmen (great) and the cashier are a pleasur I’m over 60 years old and have bought quite a few cars. This outfit from the service department to the salesmen (great) and the cashier are a pleasure to work with. There’s no b.s., no hidden issues, just great customer service and fair prices.. I’d recommend this dealer to anyone More
2019 Pathfinder Platinum We spent a lot of time trying to determine exactly what vehicle we wanted to purchase. We are nearing retirement and this would probably be the last We spent a lot of time trying to determine exactly what vehicle we wanted to purchase. We are nearing retirement and this would probably be the last new vehicle that we would be purchasing. Andy and Dan helped us select a nice 2019 executive demo Pathfinder. Great features, very comfortable, outstanding cargo space and three row seating. More
Rude and a waste of my time I called them and let them know I was interested in a particular used vehicle they had. They are just down the street from me, and I am buying a car I called them and let them know I was interested in a particular used vehicle they had. They are just down the street from me, and I am buying a car in the next week I scheduled an extended test drive after being offered an overnight test drive, and made an appointment for 3pm the next day to take the vehicle for 3 hours. When I arrived 15 minutes early, the salesman I was introduced to, Daniel Reed, had no knowledge about this. I was then rudely handed off to another salesman after being told that Daniel had some customers that walked in. The new salesman Andrew Boston, basically demanded I do a 15 minute test drive with him, so he could answer any questions about the car, (which he couldn't do), and then wouldn't let me take the car as scheduled. He only wanted to waste my time running their numbers which I had no interest in doing, (had my own financing if needed). Then once he was satisfied with the back and forth to his "managers" trying to talk numbers I had no interest in, he said I had an hour and a half because another customer just called wanted to test drive it.. The car had been sitting for months with no interest in it according to Andrew, and had very rusty rotors, and all of a sudden someone else wanted to test drive the car? I don't think so! He also complained about me putting more miles on the car! My intent was to take the car back home, load up my 2yo son and his mother, and take a cruise on RT 1A to test the car and see what the family thought of it. Max estimate of 60 miles. I'm not going to buy a used car after only 15 minutes in it! Audi of Nashua had no problem letting me take their used GTI for hours yesterday. These folks only want to talk about their financing, and waste your time with a bait and switch to get you in the door. I could easily buy the car outright. My belief is that they wanted me to finance almost half of the vehicles price through them, and when I wasn't having it, they shut me out as a customer. More
Joke Jim is a joke! Bring car in for inspection told it doesn't pass for tires, weird cause the document I have from the service depot clearly states it does! Leave autof Bring car in for inspection told it doesn't pass for tires, weird cause the document I have from the service depot clearly states it does! Leave autofair go to another shop up the street and pass no questions asked, jommwont take my calls or respond to me, thatsbok when dot shows up with my documents they can deal with him, would have been a lot easier to refund me money! Long time customer has decided to move on today More
I was treated like a king.... great customer service great friendly service ,did a great job washing my suv.! I will be back again, fast service, clean nice waiting room and made me feel like family. great friendly service ,did a great job washing my suv.! I will be back again, fast service, clean nice waiting room and made me feel like family. More
Family Jim Savage tells everyone they service that we are family....Well he is absolutely correct.....Between him and Emily Balsam it is like visiting family Jim Savage tells everyone they service that we are family....Well he is absolutely correct.....Between him and Emily Balsam it is like visiting family.....You can trust the two of them all the way.....They don't put any pressure on you but they are very professional at what they do.....It is fun going there and everyone even in sales are there for you...........Roger Giard More