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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.5
505 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 505 reviews

April 07, 2008

IRA claimed to have toyota tacoma 4x4 , access cab, at $19,277 - 0% financing 36 months according to a Globe at Saturday 5 April 2008. When I went to their Milford dealership on monday 7 Aril they had n More

by masco
Recommend Dealer
No
Employees Worked With
Peter Esposito
Nov 28, 2008 -

AutoFair Toyota of Tewksbury responded

I apologize for the confusion with regard to our ad in the Boston Globe. Having four Toyota dealerships in the Ira family we make every attempt to have the best selection of New and pre owned vehicles in New England. Please accept our apologies as these types of mistakes sometimes happen. We value your business and I can assure you we will do a better job for you in the future. - Chuck Rocha, General Manager

December 29, 2007

I came in to look at a Highlander and met Eric Krist. He is a great person. He showed me everything I need to know about the suv. I was comparing a few different models. After knowing about the Highlander a More

by STORMRIDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Krist
December 11, 2007

I just want to write and say that my experience with everyone at IRA Toyota was a very pleasant one. In fact, the best experience I've ever had buying a new car. First, the whole process from start t More

by jsnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Brown, Jason (Sales mgr), Hank (Fin Mgr)
December 06, 2007

I recently purchased a Toyota Camry from IRA Toyota in Tewksbury and it was a great overall experience. The salesman, Steve, was great. He worked with us to get to a payment that was within our budget a More

by tigbleau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jarek, Steve Wright
December 05, 2007

I recommend IRA Toyota (Tewksbury)!!! They were very helpful in helping my wife and I select the right Camry for us. The Salesperson (Steve) was the best! He was very knowledgeable about the Camry and i More

by HTU1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rice
December 04, 2007

I was in the market for a Toyota Prius. I started by going to the Toyota dealership right up the road (Acton Toyota). They couldn't have been less interested in selling me a car... they told me the col More

by newpriusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Delvento
June 26, 2007

These guys have not joined the internet age. They are a traditional car dealership in the best and worst sense - you may be able to make a great deal if the sales manager needs to meet quota, and if you kn More

by submitter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 28, 2008 -

AutoFair Toyota of Tewksbury responded

I know this happened over a year ago and much has changed since then but that is no excuse for the experience you have had. I can tell you this, at Ira we are committed to your satisfaction in every aspect of the purchase, lease or service process and when that doesn't happen we have to own up to it and fix the problems. You have my commitment that we will fix these issues and we will strive every day to be better than this. My goal is to run a progressive, forward thinking dealership with employees who are empowered to make customers happy with their experience. Please accept my apologies for the experience you had but understand we do value your business and we are constantly striving to be better. - Chuck Rocha, General Manager

March 25, 2007

Just bought a new Camry and dealt with salesman Jason Jarek. He was very professional and felt like my family and I were treated quite well, Would def recommend him to anyone. More

by jazzyjen131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jarek
March 15, 2007

I was told that I needed to replace both my drive belts on my truck @ $170 a peice. After research I found I only have 1 serpintine belt on my truck. They obviously either didn't know their #!* from a whol More

by erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
January 21, 2007

Ira Toyota advertises low prices that are not available. Commercials say "trust ira", which is absurd given their track record of deception. More

by rainwindsun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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