I walked in with nothing... literally! My car engine had just blew on my equinox the night before... I still owed $10k on it - and only had it for 6 months (do NOT, as hard as it may be - rough it out at a Buy Here Pay Here... I wish I had found Auto Farm sooner!)
My friends, who clearly had more confidence than me, and who had made out graciously at this dealer before, dropped me off before they went to work. Yeah - they left me. NO car. NO prearranged ride. Greaaat right?
The only thing I had was my personal info memorized, a temporary paper licenses I had gotten that afternoon, no cash or card in hand for a down payment, and a tissue ready for tears if I had been denied.
I walked in and told Olivia and Dwayne what had happened the night before with my engine. Instantly they looked about as devastated as I felt. I told them that the car that blew was the only option I had before. I had no one able to help me yet, besides the ride that just left.
They took that challenge head on and made promises right off the back that I honestly thought were routine to be made, just to keep me from losing the tears I was holding back.
What I never experienced was the true care that came with the time I spent at the lot with these folks. They speak to you not only on a professional sales level - but also on a personal level. One on one. Like you just seen them at your BBQ last weekend talking about life.
They had a car available for me in a heart beat.. A 2016 Ford Focus w/ 5k miles?! I laughed. Like really?... I owe 10k, and your putting me in a 2016? Right.... I started to eat a rice krispies treat and nearly choked crying when all 3 men were standing there flat out serious.
Thats how good these folks were at working their magic!
Needless to say I didnt want to be picky and opted to look for a little bit larger because I have a growing boy and a rough credit road ahead of me...But they landed me a SWEET 2014 Ford Fusion! w/ 25k on it! AND worked out a time frame to turn in my down payment!
I still cant believe it. I feel as if its still just a rental bc the "mine" factor hasnt set in just yet... I never thought I could own something so new or so nice! THANK YOU SO MUCH CREW, Olivia, Rob, Duane, Kris , and Jim! You saved me in so many ways! I only wish I could show you that in more than just a car sale!