AutoLand Toyota

Alberto is the service rep of the year! love working with him! I feel i trust him & he is very courteous & the mechanics are very thorough. with him! I feel i trust him & he is very courteous & the mechanics are very thorough. More

Excellent service all the way, very friendly staff and very accommodative. Very glad to recommend to my friends. My emergency problem was taken care immediately. very accommodative. Very glad to recommend to my friends. My emergency problem was taken care immediately. More

This is my second car from this dealership and I can tell you that each time I had an outstanding experience. The employees are attentive and very professional, yet they make you feel at ease while they sha you that each time I had an outstanding experience. The employees are attentive and very professional, yet they make you feel at ease while they share their expertise with you. Buying a car is a harrowing experience for me but they take the anxiety away with their overall friendliness, customer service and efficiency. I absolutely endorse this dealership and I have recommended and will continue to recommend them because they are so gracious and kind. More

Miranda was very easy to work with in deciding which new car to get. I was able to buy because she did not high pressure me, as so many others have at other dealerships. Kudos, Miranda! You really unders car to get. I was able to buy because she did not high pressure me, as so many others have at other dealerships. Kudos, Miranda! You really understand how to reach the prospective buyer! More

Exceptional Customer Service Orhan and Carmen are ultimate professionals.Pleasure to deal with them.Orhan went over specifics with me and took extra steps to show me certain features. ultimate professionals.Pleasure to deal with them.Orhan went over specifics with me and took extra steps to show me certain features. More

Jean Roc was charming, knowlegeable and answered all our questions (my wife and and adult daughter had lots of them). The staff on site were friendly and courteous. The four followup phone calls from vari questions (my wife and and adult daughter had lots of them). The staff on site were friendly and courteous. The four followup phone calls from various dealer personnel was too much though! Overall, it was a nice experience. More

I purchased a 2013 Prius C from Autoland in September of 2013. The first red flag I saw was the fact that they add "dealer options" to the car for $600. These option included a racing stripe decal and some 2013. The first red flag I saw was the fact that they add "dealer options" to the car for $600. These option included a racing stripe decal and some moldings on the door edges. I got that knocked down by having them totally remove the racing stripe. After negotiating, I got a price that I wanted and an ok (not great) offer on my trade in. I also made sure that the salesman provided me with the full price that I was going to be paying for the car. This was key and everyone should do this. After that, I got to speak with the finance manager. His name is Billy Negron. The first thing that he did was claim that the APR on my loan was 1% higher than I had been told earlier. He claimed that no one had told him that it had changed. I then asked him what the total value that I was financing was. It was about $800 more than the purchase order that I had from the salesman said. I asked him what the discrepancy was and he told me that there was a $799 "dealer prep fee" on the car. At that point I was ready to walk out and not buy the car. He went out and "talked" to someone and then this fee magically disappeared. After that I went through the normal rigmarole of maintenance plans and warranties. I was at the dealer for a total of 3.5 hours. If you are going to buy something from Autoland, be careful as they try to basically steal money from people that are not vigilant. I would really go to any other Toyota dealer over them. If you do end up going here, make sure that you go over everything to make sure they are not hiding the fact that they are adding fees (apparently for no reason). More

Great experience from beginning to the end. I would use Autoland again and again. Whenever I go for service they thorough and explain in detail what is being donee. Autoland again and again. Whenever I go for service they thorough and explain in detail what is being donee. More

I love getting my car serviced at Autoland. The representatives are professional and courteous. I'm a happy customer of 9 years. They are the best!! representatives are professional and courteous. I'm a happy customer of 9 years. They are the best!! More

I dropped my Prius off for the 5000 mile checkup. Service department was clean. Attitude of the workers was pleasant. My car was done early and I both received a phone call and email to let me kno Service department was clean. Attitude of the workers was pleasant. My car was done early and I both received a phone call and email to let me know. My car came back all fine. Only wish they washed it. Guess that's only at the high end auto dealers. My experience at my last dealer for my Mazda was repeatedly not good. So far, Autoland Toyota is off to a good start. More