AutoLenders of Newtown Square of Edgemont

Superior Customer service was excellent! Wait was short and they even allowed my dogs to wait inside with me so we'd be out of the rain. Wonderful dealership. Customer service was excellent! Wait was short and they even allowed my dogs to wait inside with me so we'd be out of the rain. Wonderful dealership. More

Customer Service - Repair Efficient and welcoming. The repairs were handled quickly and a loaner car was offered easily. I needed new hinges on my trunk and a repair to the em Efficient and welcoming. The repairs were handled quickly and a loaner car was offered easily. I needed new hinges on my trunk and a repair to the emission system. All is working beautifully. More

Great start, not a complete finish My service advisor was very nice. And the waiting space was comfortable. I was in and out in 2 hours. I'm recommending as they did make sure to max My service advisor was very nice. And the waiting space was comfortable. I was in and out in 2 hours. I'm recommending as they did make sure to maximize my visit. While at the dealership, it was discovered I needed my yearly ispection... something I wasn't expecting as I bought the car in December. I appreciate the proactiveness, but a bit bummed my car lasted only 5 months on inspection from the purchase. Also, upon my drive home, the low tire pressure light came on which was extremely frustrating since I had my tires rotated. It was discovered all were filled to 35psi, but the door sticker says 38psi. All 4 tires needed air and a reset of the tirepressure button. Just a little frustrating to be at a dealership and then having a warning light come on within a mile of home. Also, I noticed the sticker in my car advising of my next oil changes says to come back in 5,000 miles, but I'm pretty sure I can go up to 10,000 miles based on previous experience and information. More

handled very well Leo, did a great job and had me in and out as promised. would go back again for service in the future. looking for ward to new service center Leo, did a great job and had me in and out as promised. would go back again for service in the future. looking for ward to new service center More

Quick and easy transition starting a new lease Friendly and efficient service. I've worked with this dealership for over 10 years. The deal and the paperwork were setup ahead of my arrival. In and Friendly and efficient service. I've worked with this dealership for over 10 years. The deal and the paperwork were setup ahead of my arrival. In and out. The car was cleaned and ready to go. More

Best dealership experience I've ever had. My wife is expecting so we needed to upgrade our Tiguan. The dealership we had been with was not willing to work with us at all since we were under wa My wife is expecting so we needed to upgrade our Tiguan. The dealership we had been with was not willing to work with us at all since we were under water on our loan and quite frankly I was done with them anyways. In all honesty I was done with VW but I asked a buddy of mine who's in the business for a recommendation and he gave me Andy's number, one of the principals of VW of Newtown. I stopped in and within 5 minutes of talking to Andy I knew this was someone that I want to do business with. It was clear they don't want to just sell you a car they want to become your dealership for your next 10 cars. Not only were they considerate of my time they were extremely upfront about what I could expect and what they were trying to do. When it was all said and done Andy gave us significantly more for our trade in than the dealership we actually purchased it from, he discounted the car and gave me several options to choose from. We decided on an option for a beautiful new Tiguan and an extremely friendly and knowledgable associate walked me through the features and made sure to let me know if I ever have questions that I can always call or text him. This was the best experience I've ever had at a car dealership and I plan on getting an Atlas from them in a couple of years. This is a 10 star operation. More

Great experience start to finish From the second I walked in everyone was great. Shane greeted us, helped us pick out a new car, and explained all the features to us. We picked out a From the second I walked in everyone was great. Shane greeted us, helped us pick out a new car, and explained all the features to us. We picked out a new2017 R line Passat and I could not be happier. By far the best experience I have ever had at a car dealership! More

Awesome service Came to dealership shopping for a car. Very welcoming, very informative, very cautious., and VERY HONEST. Helped us get what we asked for, helped us Came to dealership shopping for a car. Very welcoming, very informative, very cautious., and VERY HONEST. Helped us get what we asked for, helped us set up the car. Went over paperwork and closed deal fast. Recommend them for all your buying and servicing. More

Colonial Volkswagen Best Service If you own a Volkswagen that's in need of service, you'd be insane to take your car anywhere else. I recently had an issue with my 2012 Jetta that my If you own a Volkswagen that's in need of service, you'd be insane to take your car anywhere else. I recently had an issue with my 2012 Jetta that my mechanic was unable to fix. I took it over to Colonial, and I was amazed with the service department. I met with Chad Condon, the service advisor, and he will be the reason I will continue to take my vehicle to this establishment. I'm not familiar with her owns Colonial Volkswagen, but Chad is as professional as they come. Thank you Mr. Condon, and thank you Colonial Volkswagen for all of your help! More

FRIENDS BEFORE CUSTOMERS Is it possible to give less than one star. After spending awhile the day before getting pre approved and a scheduled test drive on the vehicle the ne Is it possible to give less than one star. After spending awhile the day before getting pre approved and a scheduled test drive on the vehicle the next day I was told "the owners sons friend was in looking at the vehicle" I explained I would give a deposit but told nothing I could do "rich kids parents buying them a vehicle". I was promised a call back to see if it could be delayed. No call back. No courtesy call. No apology. Id prefer to take my business elsewhere, where the customers are valued as much if not more than "the owners sons rich friends". Terrible business. Buyer Beware! More