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AutoNation Acura Hunt Valley - Service Center
Cockeysville, MD
144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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144 Reviews of AutoNation Acura Hunt Valley - Service Center
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April 21, 2019
Suspension problems and seat frame issue Service was terrific. I was provided a loaner car and all was taken care of to ensure I received the best service possible. I always service my car Service was terrific. I was provided a loaner car and all was taken care of to ensure I received the best service possible. I always service my car at the Frankel Acura dealership and the service has always been exceptional. More
by Bobbyr
Employees Worked With
John M and Mike M
April 18, 2019
Maintenance visit I had a very positive experience Jonathan was my advisor and was very customer focused. My experience at hunt Valley Acura is consistently positiv I had a very positive experience Jonathan was my advisor and was very customer focused. My experience at hunt Valley Acura is consistently positive which is the primary reason I continue to select Acura as my vehicle of choice More
by Sandy D
Employees Worked With
Jonathan Marmaras
April 17, 2019
Expert Service, Personable Staff I have never had a bad experience at Frankel Acura. They are professional, courteous, and technically knowledgeable. I live in Bel Air and notwithst I have never had a bad experience at Frankel Acura. They are professional, courteous, and technically knowledgeable. I live in Bel Air and notwithstanding the three-quarters of an hour drive, I will always bring my automobile to Frankel Acura, with the firm assurance that the work will be done with the utmost expertise. Jerry Catalano More
by JC33
Employees Worked With
George, Jonathan, Jonathan (#2).
September 27, 2016
Excellent Professional, reliable, trustworthy....awesome customer service. Returns calls, explains the service and works with you to get your car in and out as Professional, reliable, trustworthy....awesome customer service. Returns calls, explains the service and works with you to get your car in and out as quickly as possible. More
by Sunday19
Employees Worked With
Matt Lowry
May 17, 2016
Excellent Service I recently had my MDX 2011 serviced, I did not have an appointment, but they saw me right away. The service was prompt and efficient. I will continue I recently had my MDX 2011 serviced, I did not have an appointment, but they saw me right away. The service was prompt and efficient. I will continue to have my Acura serviced at Frankel and I highly recommend them to other Acura owners. SKCain Pikesville, MD More
by SKCain Pikesville, MD
Employees Worked With
I am sorry I forgot the gentlemen's name.
May 10, 2016
great service at its best I came the this service center becuz, I knew something was wrong with my car, but just didn't know what. So I went to the dealer closest to my home to I came the this service center becuz, I knew something was wrong with my car, but just didn't know what. So I went to the dealer closest to my home to get the problem diagnose and they told me everything but the right thing. So I came to FRANKEL for a second opinion and boy am I glad I did, they winded up saving me THOUSANDS and the repairs were covered under warranty. They are very professional, they greet you in the parking lot before you even enter the building, WOW, and if they see any warning lights on, they politely asks you do you want them to take care of that. Very affordable and will work with you explaining in detail. I know jus review may sound cliche, but I was overwhelm by the service I had to write a review. More
by Mrs.White
Employees Worked With
George S. ,
May 10, 2016
220 k Have had service on my 300 CL since 1998 and it's the reason the car still rides like new. Only 220 k miles and climbing. Nor sure I will ever trade Have had service on my 300 CL since 1998 and it's the reason the car still rides like new. Only 220 k miles and climbing. Nor sure I will ever trade it in. Maintenance super and always ahead of the curve with problems before they become major. More
by flip S.
Employees Worked With
Ralph
January 12, 2016
I went for a oil change I gave a 5 star rating because everyone is warm and welcoming. the staff is attentive and very friendly. George is always one of the first friendly fa I gave a 5 star rating because everyone is warm and welcoming. the staff is attentive and very friendly. George is always one of the first friendly faces I see. More
by temikaLAll
Employees Worked With
George
August 23, 2015
Service done on TL was complete and on time. The advisor was very helpful with all my questions. The follow up and work completed was timely. All work was done and car was cleaned in less time The advisor was very helpful with all my questions. The follow up and work completed was timely. All work was done and car was cleaned in less time than I was first told. I would use Frankel Aucra for all service on my TL. More
by vinniea07
Employees Worked With
Jessica Greer,
