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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
693 Reviews

693 Reviews of AutoNation Acura North Orlando - Service Center

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December 19, 2022

Fast service and very good communication. The service team addressed my issue and got my issue resolved within an hour. More

by Jtp04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn
Dec 22, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

I went in for a $100 oil change and left with a $1500 bill. They recommended 3 new tires and the had a special of buy 3 and get the 4th tire for a dollar. The technician report showed both of the front More

by Captain Fun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Dec 22, 2022 -

AutoNation Acura North Orlando responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0749. We hope to hear from you.

December 13, 2022

the waiting time was reasonablein a very freindly environment,and I was very plesed with the service I received. More

by Fran8884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Dec 16, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

My Service Specialist, Jeffrey, was courteous and professional. He follow up with me regarding availability of the tires my Acura needs and keep me in the loop until the service was completed. Kudos More

by victorjp87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 14, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2022

I am new to Florida, and this is my 3rd lease with Acura, Mr. Marcos Martinez did a terrible job with me; I asked him in a very nice way when they are done serving my RDX to please clean the inside windshiel More

by cwood14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Martinez.
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0749. We hope to hear from you.

December 08, 2022

Everything about this dealership is about first class, from the salespersons to the service team. Top quality. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lee, Mr. Mike Thomas
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hello John, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 08, 2022

Timely appointment and communication with Jeffry. A quick turnaround for all the work done and had use of a loaner for the day. Cant ask for much more now days. More

by skatzenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffry
Dec 12, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 07, 2022

Carolyn Roy is the best so don’t ask for anyone one else when it comes to service. I have never had a better experience from The time I checked in until leaving for home. This dealership is top notch and a More

by fabeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Dec 11, 2022 -

AutoNation Acura North Orlando responded

Hi Fabeltz, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2022

I have owned my RDX for 8+ years and have had it serviced only at Auto Nation Acura North Orlando as their service department is outstanding. My service advisor Jeff is customer focused, professional and kee More

by lap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morton, Dave service tech
Dec 10, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

Priscilla was absolutely amazing and was super helpful with the service process. Would highly recommend her More

by Milannandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
Dec 09, 2022 -

AutoNation Acura North Orlando responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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