AutoNation Acura North Orlando - Service Center

I took my RDX with less than 50K miles in for a routine oil change and tire rotation. They said there was some axle grease/oil on the transaxle end connected to the suspension. They didn't note any tears i oil change and tire rotation. They said there was some axle grease/oil on the transaxle end connected to the suspension. They didn't note any tears in the transaxle boot. They didn't note any transmission fluid leaks where the transmission connects to the transaxle. They didn't note any clicking or grinding noises. They didn't note any vibration when driving. They recommended I replace the axle seals on the transmission for a cost of $918.91 for both sides. Leaving aside whether the price was reasonable ( it is not ) there is the issue of whether the diagnoses was logical. If a transmission oil seal is leaking, it leaks transmission fluid, not transaxle grease or oil. I have been there many times but it is different now. Firstly, the waiting room was almost empty but the service took more than twice as long. Secondly, now they conjure up the most unlikely things to try an increase the bill. I can live with a service center trying to up sell me on a lifetime battery or induction system cleaning for an engine that runs smoothly. I will not tolerate illogical and inflated recommendations for work I don't think can be justified. More

I had an oil change and the service department was top notch! I decided to wait there and it took about an hour. Carolyn and the gentleman who greeted me upon arrival were very sufficient and friendly. notch! I decided to wait there and it took about an hour. Carolyn and the gentleman who greeted me upon arrival were very sufficient and friendly. More

I trust the Acura dealership to provide thorough, complete, professional care of my vehicle every time it needs servicing! complete, professional care of my vehicle every time it needs servicing! More

I hate critique's. . The service was a 10 Lee was a good service rep, He is a 10 also . The service was a 10 Lee was a good service rep, He is a 10 also More

Carolyn always does a great job with her clients. She is a pleasure and one of the reasons I have and will continue doing business with this dealer. She is a pleasure and one of the reasons I have and will continue doing business with this dealer. More

Marcos was great! He listened and made sure that my requests were done quickly. He kept me informed. Very personable and professional. He listened and made sure that my requests were done quickly. He kept me informed. Very personable and professional. More

Courtesy and polite staff. Prompt to answer questions and good service. Nice lobby with refreshments and clean restrooms. Prompt to answer questions and good service. Nice lobby with refreshments and clean restrooms. More

Is a wonderful dealership the car services are great 👍 Juliana pagan is very nice person very professional explain everything very clear and also very friendly person I feel very good all the time that I Juliana pagan is very nice person very professional explain everything very clear and also very friendly person I feel very good all the time that I go to get services for my car god bless all the people that work right there is a great teamwork. More

Efficient and trustworthy. Their personnel are friendly and empathetic. An overall delightful service experience. I can recommend them with enthusiasm! Their personnel are friendly and empathetic. An overall delightful service experience. I can recommend them with enthusiasm! More

Excellent care from arriving to care of car and my serviceman Jeffrey Was always helpful in every way I would definitely recommend my Acura service serviceman Jeffrey Was always helpful in every way I would definitely recommend my Acura service More