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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
696 Reviews

696 Reviews of AutoNation Acura North Orlando - Service Center

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June 27, 2022

Customer service was prompt and professional. Waiting areas were good and bathrooms were very clean. Service representative provided thorough explanation of work required and service was comple More

by TL AWD 4EVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
Jun 29, 2022 -

AutoNation Acura North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2022

Always quick, friendly and done right by Acura certified techs. My car only sees this dealer for service. More

by Steve16Tlx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
Jun 28, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2022

Marcos was Very pleasant. I was done in one hour. He shared a video showing the current status of.my car tires and brakes. He clearly explained everything that was done and wh More

by gareth Felix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 27, 2022 -

AutoNation Acura North Orlando responded

Hi Gareth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Excellent service by Marcos and the team who was professional, personable and helpful with questions More

by Suarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 22, 2022

I was told that my vehicle needed services that were previously completed at this dealership within a time span that made me feel I was being taken advantage of. Not a pleasant experience. More

by murrayswilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not at this time
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi, we are deeply disappointed by your experience at AutoNation Acura North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0749 to discuss what we can do to help.

June 20, 2022

Julianna was very helpful and kept me informed during my MDX multi point inspection and review. This dealership has friendly and helpful staff and is always clean with hot coffee while you wait. More

by mthush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2022

Marcos is always helpful, friendly, and courteous. Qutayba is very knowledgeable about my MDX and took the time to teach me some of the features I was unaware of. He also gave exciting tidbits abou More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Qutayba Sabir
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi Alice, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 18, 2022

Friendly and helpful staff, clean environment. Customer focused and repairs done timely. Communication during service excellent. More

by Floridays9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Jun 21, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 18, 2022

Very pleasant service department, they always get my service completed in a timely manner and wash and vacuum it when they’re done. More

by Btlfanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
Jun 21, 2022 -

AutoNation Acura North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2022

Service was performed as expected and the car was delivered on time. I especially like the multi point inspection and review. More

by rezell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Qutayba Sabir
Jun 17, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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