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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
693 Reviews

693 Reviews of AutoNation Acura North Orlando - Service Center

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June 22, 2022

I was told that my vehicle needed services that were previously completed at this dealership within a time span that made me feel I was being taken advantage of. Not a pleasant experience. More

by murrayswilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not at this time
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi, we are deeply disappointed by your experience at AutoNation Acura North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0749 to discuss what we can do to help.

June 22, 2022

Excellent service by Marcos and the team who was professional, personable and helpful with questions More

by Suarnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 20, 2022

Julianna was very helpful and kept me informed during my MDX multi point inspection and review. This dealership has friendly and helpful staff and is always clean with hot coffee while you wait. More

by mthush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2022

Marcos is always helpful, friendly, and courteous. Qutayba is very knowledgeable about my MDX and took the time to teach me some of the features I was unaware of. He also gave exciting tidbits abou More

by Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Qutayba Sabir
Jun 23, 2022 -

AutoNation Acura North Orlando responded

Hi Alice, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 18, 2022

Friendly and helpful staff, clean environment. Customer focused and repairs done timely. Communication during service excellent. More

by Floridays9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Jun 21, 2022 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 18, 2022

Very pleasant service department, they always get my service completed in a timely manner and wash and vacuum it when they’re done. More

by Btlfanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
Jun 21, 2022 -

AutoNation Acura North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2022

Service was performed as expected and the car was delivered on time. I especially like the multi point inspection and review. More

by rezell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Qutayba Sabir
Jun 17, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Another great visit to my local Acura dealership. I've developed a relationship with my service advisor, who ensures my MDX is correctly maintained. I've worked in IT for many years. I was very impre More

by Hdlr03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Roy
Jun 17, 2022 -

AutoNation Acura North Orlando responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 16, 2022

I was able to get my oil change on a Saturday and the Shuttle dropped me off at the mall so I could run my errands. Autonation Acura is fantastic! Thank for the wonderful service Marcos! More

by hessonbull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 17, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 15, 2022

Love my Acura and the service center is first class. Make an appointment and they are ready and greet you as you drive in. Nice waiting area is available and they update you and even send a video of you More

by Lefty Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlyn
Jun 16, 2022 -

AutoNation Acura North Orlando responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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