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AutoNation Acura North Orlando - Service Center
Sanford, FL
698 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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698 Reviews of AutoNation Acura North Orlando - Service Center
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July 30, 2021
Excellent service from all sides. Hope kept in constant contact and the oil change was done timely. We are happy to be working with this team of professionals! contact and the oil change was done timely. We are happy to be working with this team of professionals! More
by Cer
Employees Worked With
Hope from Service and Chris from Service
July 30, 2021
Great service provided on a drop in basis due to a question I had about a radio reset. Both Hope and Victor were amazing!! Friendly and helpful! question I had about a radio reset. Both Hope and Victor were amazing!! Friendly and helpful! More
by joyce
Employees Worked With
Hope, Victor
July 30, 2021
Great customer service! She is always so friendly and explains everything in great detail as what is needed for the vehicle and is not pressuring at all. explains everything in great detail as what is needed for the vehicle and is not pressuring at all. More
by rubymarie25
Employees Worked With
Jelissa service advisor
July 28, 2021
Lee was very helpful and kept me updated, service was completed on a timely manner. He also showed me one feature I wasn't aware of on the vehicle. completed on a timely manner. He also showed me one feature I wasn't aware of on the vehicle. More
by jrivera68
Employees Worked With
Lee
July 24, 2021
Hope and the rest of the service team are great with communicating and providing quality service. Scheduling service appointments is easy and they can be booked within a reasonable time frame. communicating and providing quality service. Scheduling service appointments is easy and they can be booked within a reasonable time frame. More
by Kathy A
Employees Worked With
Hope Allen
July 23, 2021
Scheduled appt. serviced promptly. Kept up to date with timeliness. Customer service positive and polite. Remembered me from a few weeks prior with another nail in tire. timeliness. Customer service positive and polite. Remembered me from a few weeks prior with another nail in tire. More
by mmg1210
Employees Worked With
I don’t recall his name. He sat near the door.
July 23, 2021
Always a good experience. Personnel are courteous and professional. Lee was spot on in his assessment as a service provider. I will always chose this dealership first. professional. Lee was spot on in his assessment as a service provider. I will always chose this dealership first. More
by lewdog1220
Employees Worked With
Lee, Chris
July 22, 2021
Lee in service is great, Polite, knowledgeable and efficient. Keeps me informed through the process and delivers on time. Makes visiting the dealership enjoyable. A great asset to Acura efficient. Keeps me informed through the process and delivers on time. Makes visiting the dealership enjoyable. A great asset to Acura More
by wskihlmire
Employees Worked With
Lee Chrestman
April 12, 2021
I attemptd to get my 2006 Acura TL fixed because the navigation system failed to update the time to DST. I went to the manual and found a way to do it manually but that didn't work so I called for an ap navigation system failed to update the time to DST. I went to the manual and found a way to do it manually but that didn't work so I called for an appointment to have the service department do it (or, preferrably, fix it to do it automatically). I was told to bring it in and no appt. was necessary since it is a simple procedure. I made the hour long trip to the dealership only to find that "they could no longer fix a problem with a 15 year old car". I was shocked and dismayed that a company with such a great reputation would not support the very car that they build right to last a long time. I'm hoping that someone in the dealership will see this and tell me that was a mistake. If so, I am Doug Howe and can be reached at (386) 423-7496. Thank you. More
by howedoug
Employees Worked With
Service Manager (don't remember his name)
December 05, 2017
Spiro, does not know customer service My first experience with my local Acura Dealer. I bought my 2010 Honda Pilot 3.5L EXL from Treasure coast Acura with a brand new 100 month Acura ba My first experience with my local Acura Dealer. I bought my 2010 Honda Pilot 3.5L EXL from Treasure coast Acura with a brand new 100 month Acura battery. The battery is just over 36-months old, by the build data sticker 11-14. The battery seams to have gone bad. I called in to bring it in to have it tested. Talked with the parts department and they directed me to the service department for some reason, after describing my problem. When I was transferred to the service department and talked to Spiro. I asked to get instructions on how and when to bring it in. They asked where the battery was purchase from and what vehicle it was on and he promptly told me that we don't have Honda Pilot parts, we are a Acura dealer. Then made the example that you do not go to Apple store for Android parts. We do not have Honda parts here. It must be his first day. Bottom line is if you don't have a Acura, even if it is the main manufacture of the vehicle HONDA, don't ask these guys to do anything.. More
by Ron R
Employees Worked With
Spiro
