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AutoNation Acura South Bay

Torrance, CA

4.9
954 Reviews

25341 Crenshaw Blvd.

Torrance, CA

90505

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Showing 954 reviews

March 30, 2024

Very friendly and knowledgeable sales people who have courteous and very attentive during the purchase process More

by jmattox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Min Cho
Apr 02, 2024 -

AutoNation Acura South Bay responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 29, 2024

I always get the best service at AutoNation Acura South Bay. I have had my MDX for over 8 years, and ANASB is the only place I have it serviced. Kelly Gilbertson always takes care of me, with the best info More

by JimLeedom
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson - always friendly, top notch service
Apr 01, 2024 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 22, 2024

They did not provide a complete diagnosis for my problem. They told me the fix was a new control unit. It was going to cost $900-1k for parts and labor. I bought the nonrefundable part, they installed it, t More

by SouthBayAcuraIsAwful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Mar 22, 2024 -

AutoNation Acura South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (310) 667-8231 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 14, 2024

Steve is an amazing service representative. Is always on point and finds the things the techs don't. He's always pleasant and very knowledgeable on the vehicles. I can go to the dealership with More

by Melissa_Yaklyvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 16, 2024 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2024

Great customer service I received from Robert and Angel. .. I would definitely come back soon More

by mgobolyos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 05, 2024 -

AutoNation Acura South Bay responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Feel free to stop by if you ever need any more help.

March 01, 2024

Manny was very helpful in finding a great car for my husband. He was very professional, helpful, and attentive to the customer's needs. If you are looking for an Acura, I highly recommend Acura South Ba More

by KM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
Mar 05, 2024 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

February 26, 2024

If I could give them 0 stars I would. This has to be the worst place to buy a car bought a car from them and have the engine rebuilt twice becuase they messed it up the first time and we More

by Plfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellen leunge. Babak vahedi. Kelly gilbertson
Feb 27, 2024 -

AutoNation Acura South Bay responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 667-8231 at your earliest convenience to discuss how we can turn your experience into a positive one.

Feb 27, 2024 -

Plfor responded

You guys have had every opportunity to correct your mistakes and still act like xxxx

February 18, 2024

This my third Acura purchased form Acura SouthBay (I've had ten other Acura's leased elsewhere). I keep coming back because the courteous service is excellent and the prices are better then other dealer's More

by gburns726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellen, Deitrich and Collin
Feb 23, 2024 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 09, 2024

The staff at Autonation Acura South Bay made my car buying experience amazing. Manny, the salesperson, was a pleasure to with. More

by Gonzo88584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Morales, Collin Flores
Feb 13, 2024 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 15, 2024

My car buying experience was positive for the most part. Annie and Jennifer were very helpful and I didn't feel pressured by them. At some point during the process, I did get a call from a different salesma More

by chipp7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Annie
Jan 19, 2024 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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