AutoNation Acura South Bay

I've been coming to this dealership since 2020 when I got my first MDX with Technology package. I currently have a 2024 model. The sales and service department are both knowledgeable and professional. The se my first MDX with Technology package. I currently have a 2024 model. The sales and service department are both knowledgeable and professional. The service team led by Steve Ragalia is great. Kelly Gilbertson, Gabby and Michael have helped me in the past and are all very nice. I always have a pleasant customer service experience and am satisfied with them all. Sometimes when I'm in the general area I will swing by the dealership just to say hello and it's always a pleasure. I highly recommended them. More

Only went in for a quote on some service work. Checked out what was on the showroom but Anthony came by, talked cars for a bit and when I mentioned I was a fan of mustangs he showed me the used on Checked out what was on the showroom but Anthony came by, talked cars for a bit and when I mentioned I was a fan of mustangs he showed me the used one on the lot, then purchased it and drove home More

Very knowykind and super helpful great customer service will definitely return and send my family to this dealer will definitely return and send my family to this dealer More

Very friendly and professional we definitely will bring our vehicle back for the next maintenance service..thank you Kelly our vehicle back for the next maintenance service..thank you Kelly More

Everything about the car buying experience was good, I was in and out Min was great. Unfortunately the color I wanted was not there (although I was told it was there), but my husband settled for another was in and out Min was great. Unfortunately the color I wanted was not there (although I was told it was there), but my husband settled for another with the same interior. Anyway, I'm happy with my car. I traded in another car which had very low mileage, and they sold quick. Good for them right, well not for me. They failed to communicate with the leasing company, shorted the check. I found out when the finance messaged me demanding payment. Acura ignored my calls, attempted to gas light me stating that I gave them the pay off amount (eh shouldn't you verify anyway?). After calls and text and more calls the check was finally mailed (On 5/13, Phong called me claiming the check was mailed on 4/30, when I had already talked to David who admitted on 5/12 that the check had not gone out) and the trade was paid. No one will return your calls even when they promise they will (David). Although everything was FINALLY taken care of, the frustration that I got from this whole experience left a bad taste in my mouth, and will never recommend this dealer to anyone. (This is an update to the original review, which was wonderful). More

Thank you Kelly for your help Professional and very good person, Beautiful place for waiting. good person, Beautiful place for waiting. More

I recently visited Acura for a repair on my car’s side skirt, and I had a great experience. My service advisor, Kelly, was very helpful and attentive throughout the entire process. He made sure my concern skirt, and I had a great experience. My service advisor, Kelly, was very helpful and attentive throughout the entire process. He made sure my concerns were addressed, kept me updated, and ensured everything was handled smoothly. The repair was done well, and I really appreciated the level of customer care. More

Very efficient and honest with the customer regarding what the car actually needs. The service is excellent. Thank you what the car actually needs. The service is excellent. Thank you More

The service has been fantastic, and I thoroughly recommend Steve as the agent to assist customers with their service. Sheri Thompson recommend Steve as the agent to assist customers with their service. Sheri Thompson More

Thank you for the phenomenal service! I truly appreciated everyone’s energy, professionalism, and knowledge throughout the entire process. I had a great experience and would definitely re I truly appreciated everyone’s energy, professionalism, and knowledge throughout the entire process. I had a great experience and would definitely recommend friends and family to the AutoNation Acura South Bay location. Thank you again — I’m truly happy with my new vehicle! More