AutoNation Acura South Bay

Love love love.Hate hate hate call center in Vegas. Love love love. Hate hate hate call center in Vegas. prefer direct to dealer. thanks Love love love. Hate hate hate call center in Vegas. prefer direct to dealer. thanks More

Gentiles,amables,rápidos ,serviciales,confiables,enfocados,capacity en brindarle lo mejor al cliente y concealers de su trabajo. ,serviciales,confiables,enfocados,capacity en brindarle lo mejor al cliente y concealers de su trabajo. More

We just purchased our SIXTH Acura and so excited to FINALLY have our new TLX Type S red sport car…we made the decision back in February, put a deposit in May, placed the order in June and FINALLY deliv FINALLY have our new TLX Type S red sport car…we made the decision back in February, put a deposit in May, placed the order in June and FINALLY delivered November 2nd….it was frustrating waiting 6 months since the deposit but the general manager and sales associate were extremely patient with me after multiple emails etc MItch Merten (general manager) and Kellie Davis (sales associate) provided updates on the expected due dates which were postponed many times but continued to provide excellent service and patience! Mitch went the extra mile to allow us to “build” our car and Kellie confirmed more than once as to my special requests for accessories! We have been a loyal customer to South Bay and purchased our FIRST MDX (special order in 2000) and now the first of the Type S 2021 (special order) we purchased 5 of the 6 cars from SB! We have worked with Steve Ravaglia for many years and always receive the best service! He deserves 5 stars plus for excellence! He took care of all the accessories to be ready when we picked up the car…he booked us that same week to apply to permanent plate protection and windshield protection! Very knowledgeable and courteous every visit! The financial portion of that day took much longer then the usual drawn out process. Never can comprehend why it takes soooo long (“painfully slow” LOL). There was one customer ahead of us so they suggested we leave to get some food, we had been there over 2 hours already and getting hungry (dinner time). We came back within an hour and still dragged on and finally left the dealer after 8pm. The computer program for the finances apparently were running slower than normal. We were there for over 5 hours, I went back the next day to review the instructions with Kellie and she was very patient with me and very knowledgeable! More

Loved the service, salesperson was very knowledgeable. The dealership was very transparent didn’t feel hassled. Will definitely recommend Auto Nation The dealership was very transparent didn’t feel hassled. Will definitely recommend Auto Nation More

Kelly is the best! He always gives me a knowledgeable and detailed explanation of the repairs, he calls back when he says he’s going to call back and most of all he is so courteous! detailed explanation of the repairs, he calls back when he says he’s going to call back and most of all he is so courteous! More

Service department was very efficient. All services and inspections were explained thoroughly. Customer service was prompt and very helpful! inspections were explained thoroughly. Customer service was prompt and very helpful! More

Steve is a true Professional very knowledgeable and friendly which is very important to me What a nice man friendly which is very important to me What a nice man More

Very knowledgeable service advisor with great customer service skills. I can always depend on them to repair/service my vehicle at with quality parts and care. service skills. I can always depend on them to repair/service my vehicle at with quality parts and care. More

Number ONE in friendliness cleanliness and on time work done well Kelly my service writer is knowledgeable and honest and efficient done well Kelly my service writer is knowledgeable and honest and efficient More

Excellent service. Kelly mu service writerIs very Excellent service. Kelly mu service writer Is very knowledgeable honest will always call me if something else on my RDX needs attention Excellent service. Kelly mu service writer Is very knowledgeable honest will always call me if something else on my RDX needs attention More