AutoNation Acura South Bay

Good experience, as usual. Steve helped me this time and he was very helpful. One particular concern, there used to be more available appointments and earlier in the day. The timing worked out this time. he was very helpful. One particular concern, there used to be more available appointments and earlier in the day. The timing worked out this time. Also when I came in, there was a bit of a backlog for the check-in. It worked itself out pretty quickly, but it was puts a bit more pressure on the . I know it was pre-COVID, but there used to be some help with the check-in. It never will be completely perfect, but I would be concerned about burning out your service advisors. More

Great attention to detail and appreciation for my time. He answered all my questions about my service. He answered all my questions about my service. More

Have always experienced excellent service. Maintenance and other issues handled to our complete satisfaction. Would purchase another vehicle from this dealership. Kelly has always met or exceeded expecta and other issues handled to our complete satisfaction. Would purchase another vehicle from this dealership. Kelly has always met or exceeded expectations. More

Great customer service here. It's the only place I'll bring my car. They always over deliver. bring my car. They always over deliver. More

Fair, friendly, fast. Noe Perez is best customer technician. Make sure you get him when you take your care in for service. technician. Make sure you get him when you take your care in for service. More

Great service. Prompt check-in. Work completed earlier than promised. Noe Perez is an outstanding service agent. than promised. Noe Perez is an outstanding service agent. More

Regular service scheduled with Kelly and work completed in a timely manner with excellent customer service from Kelly. in a timely manner with excellent customer service from Kelly. More

We purchased a service package when we bought our Honda Pilot from AutoNation Costa Mesa. This dealership has always honored the terms of the agreement and has taken care of my vehicle for little or no co Pilot from AutoNation Costa Mesa. This dealership has always honored the terms of the agreement and has taken care of my vehicle for little or no cost - with friendly, professional and efficient service! I can't say the same for the Crenshaw Honda Service Center that I had to take the vehicle to for service due to a manufacturers recall ..... The difference in customer care was immediately noticeable - and not in a good way ,,, I appreciate the work completed by Acura South Bay and hope I can always utilize their service! More

Always consistently good and thorough customer service. Kelly always provides the best explanation for what the car needs and what it will cost. Kelly always provides the best explanation for what the car needs and what it will cost. More

Took my car in for a oil change on Saturday and Kelly was the service rep for help me out I have to say this guy is number 1 A +++ I will be going back because of Kelly thanks for the great service the service rep for help me out I have to say this guy is number 1 A +++ I will be going back because of Kelly thanks for the great service More