AutoNation Acura South Bay

I took my 2016, acura mdx in to replace the rear back up camera. Everything went as planned. Got my car back as promised. Kelly was my technician he was very helpful and informative. camera. Everything went as planned. Got my car back as promised. Kelly was my technician he was very helpful and informative. More

Professional, courteous , kept me informed on progress, went over all results with me and recommendations went over all results with me and recommendations More

Kelly was very helpful and service oriented. I would be happy to work with him anytime. happy to work with him anytime. More

I’ve been using this dealership for service for at least 15 years and have never been disappointed. They’re professional, reliable and always deliver what they promise. 15 years and have never been disappointed. They’re professional, reliable and always deliver what they promise. More

Noe Perez, Service Advisor is excellent. Very knowledgeable and extremely service oriented. It is truly very pleasant to have him as my car service advisor knowledgeable and extremely service oriented. It is truly very pleasant to have him as my car service advisor More

My new service advisor, Noe Perez, was very helpful, he scheduled my next appointment and printed the confirmation for me. I give him five stars! scheduled my next appointment and printed the confirmation for me. I give him five stars! More

As always excellent service, friendly service advisor, clean waiting room, great communication from service advisor, and fast service. Always have my car service at this dealership and will continue to d clean waiting room, great communication from service advisor, and fast service. Always have my car service at this dealership and will continue to do so. More

My experience with auto nation was very good. The team was very helpful. I highly recommend this dealership.. I plan to be part of the nation for a long time was very helpful. I highly recommend this dealership.. I plan to be part of the nation for a long time More

My service representative Kelly, is always extremely helpful and always answers ever concern I have. I have confidence in this dealership service department. I will recommend. helpful and always answers ever concern I have. I have confidence in this dealership service department. I will recommend. More

I received a loaner that was absolutely filthy. It was not washed or sanitized after the last person used it. There was dog hair all over the place and the wet wipes turned black after cleaning the steeri not washed or sanitized after the last person used it. There was dog hair all over the place and the wet wipes turned black after cleaning the steering wheel. I tried for 2 days to reach someone at the dealership to no avail. The call center is not on site and they kept telling me no one at the dealership was acknowledging them. The CS manager said she was going to email the GM and the service manager and neither one called me. The service advisor finally texted me, not called me, on day 3. I am extremely disappointed in my last service there. I’ve bought several cars from this dealership and received multiple services but I don’t think I’ll be going back. It’s unfortunate as it’s the closest Acura dealer to my home. Not sure if management has changed there but the service is just terrible now. More