AutoNation Acura South Bay

I arrive and I never wait for the attention of one of the service workers, they just come right out. Steve, my service advisor is very helpful with the work I need. It’s a smooth visit and I highly recommen service workers, they just come right out. Steve, my service advisor is very helpful with the work I need. It’s a smooth visit and I highly recommend southbay Acura to anyone. More

Kelly was great! He is very knowledgeable and ever consistent with his customer service level. consistent with his customer service level. More

Auto Nation Acura I have been a customer over ten years I go there because of the honest service I received from them specially from my service advisor Kelly Gilbertson who takes time to explain in details t go there because of the honest service I received from them specially from my service advisor Kelly Gilbertson who takes time to explain in details the issue with my car he is the primary reason I come back. Is that kind of customer service so difficult to find in today’s fast environment. More

Went to dealership Acura South Bay to have service done kept me there all . Never received any work. They allowed the mechanic that was supposedly working on my Acura go home his shift had ended. Meantime kept me there all . Never received any work. They allowed the mechanic that was supposedly working on my Acura go home his shift had ended. Meantime I'm thinking it will be 1/2hr to get my oil change. I'm thinking my car is being worked on. the next technician states I have an oversized bolt on my oil pan and claims he could not do my oil change if he was unable to place it back on I will need to purchase an oil pan they quoted over 2500.00. Smdh On top of that I'm unsure if my tires ever was rotated like I had asked, even though they did not charge me for it I left there not ever want to go back!!! I Went right on the next day and had my oil changed and brakes done. they did it with no problem I am just disappointed in myself for going that Monday when people are lazy to work and scam you. I even heard one of the guys quote a price over the telephone to someone that it will be 5250.00 to complete the work today when their technician were already going home. I went in the Morning left after 5pm with NO WORK DONE! Every women is not stupid about their car. God help them! More

Hi,Although I waited a bit longer than I was told, Hi, Although I waited a bit longer than I was told, Antonio was very nice, professional and knowledgeable. Thank you! Darcie Hi, Although I waited a bit longer than I was told, Antonio was very nice, professional and knowledgeable. Thank you! Darcie More

Kelly was very communicative regarding the problem and timing of completion. He was also very accommodating with regards to towing the car and picking up the car. timing of completion. He was also very accommodating with regards to towing the car and picking up the car. More

I always bring my car back to the dealer. I have been happy with the service and the workmanship. I occasionally feel like they are pushing services, but there is no hard sale. happy with the service and the workmanship. I occasionally feel like they are pushing services, but there is no hard sale. More

South Bay Acura is my favorite dealer and service shop. I bought an Acura MDX when it first came out satisfactory. Trade it in for new model in 2014. I still have my 2016 MDX, fully serviced at Torrance Sout bought an Acura MDX when it first came out satisfactory. Trade it in for new model in 2014. I still have my 2016 MDX, fully serviced at Torrance South Bay. My last service was last Oct 18 2021. I received an excellent services timely. Steve was very helpful and professional. More

Oil service via warranty agreement. Service fine, car wash done. Issue was the website appointment set-up. Used to be able to self-select- day, time slot and what servie needed. Had to work through me wash done. Issue was the website appointment set-up. Used to be able to self-select- day, time slot and what servie needed. Had to work through messaging... not efficient and choice needs to be customer's, NOT left up to what is being offered by the dealership. Not happy with that aspect of South Bay Acura. More