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AutoNation Acura South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.9
1,196 Reviews
If you're shopping for a new or used Acura in the South LA area, look no further than AutoNation Acura South Bay. Our expansive dealership carries one of the largest inventories of new and used Acura vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Whether you're shopping for your first Acura car or SUV, or are a longtime Acura owner, our team at AutoNation Acura South Bay is here for you!
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25341 Crenshaw Blvd.

Torrance, CA

90505

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Showing 1,196 reviews

May 04, 2023

I spent over 5K on my car, then got my car back with 2 indicator lights on, and was told that I now need to pay nearly 2K in additional repairs…AFTER I get my car back! This has NEVER happened to me beg t More

by KCAnderson
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kelly Gilbertsin
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May 08, 2023 -

AutoNation Acura South Bay responded

Hi, we are deeply disappointed by your experience at AutoNation Acura South Bay. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (310) 667-8231 to discuss what we can do to help.

May 01, 2023

Kelly was very helpful and knowledgeable about my MDX. He was super efficient and understood my concerns. He keep me informed through out my repairs. Kept me informed and provided explanation of all the More

by bbart171
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
May 04, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

April 28, 2023

NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE NONE More

by christineakowalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
May 01, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2023

Good customer service at the service desk with Kelly. Keeps you informed of all that is going on with service of your car More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 26, 2023 -

Rene responded

Good customer seevice at service desk woth kelly

April 26, 2023

Steve Ravaglia is the best personal service provider ever. Professional in all ways. Clean facilities with coffee tea and coco More

by djberndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
May 01, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

Dealer worked hard to get us in and out as soon as possible which we appreciated More

by dmlee3154
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Shea
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May 01, 2023 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

This place offers great service! Will definitely be coming back for my next service visit. More

by kkfukuzato
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2023

Kelly Gilbertson is my go to service representative. Kelly really explains how to take care of my 2014 RDX. Yeah, Kelly! More

by ttarima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Apr 24, 2023 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2023

Acura South Bay, Torrance knows how to satisfy clients. From initial sales reception through the sale process we were welcomed into their family of owners. This was the most relaxed purchase we have had More

by thomaswynne8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kellie, Jennifer
Report | Print
Apr 24, 2023 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 17, 2023

Always excellent service with a smile. Kelly is an over the top outstanding service provider. More

by lynnattig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Apr 21, 2023 -

AutoNation Acura South Bay responded

Hi Lynnattig, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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