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AutoNation Acura South Bay

Torrance, CA

4.9
960 Reviews

25341 Crenshaw Blvd.

Torrance, CA

90505

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Showing 960 reviews

October 31, 2023

Outstanding service, my representative was a young man by the name of Alberto Diaz. He kept me informed about my vehicle throughout the day and he and the staff had a great personality and were very professi More

by Browntillman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
Nov 02, 2023 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

October 25, 2023

Steve, my service manager, was very knowledgeable and helpful with my service. He updated us on our progress and delivered our car ahead of schedule. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rabaglia
Oct 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2023

Dealership under remodel. I was not told that the service dept was at another location. Went to the original place and drove around until I found someone to redirect me. By th More

by ljmishima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Oct 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 667-8231 to discuss what we can do to help.

October 15, 2023

I am always good when Kelly is there to service my car. I can count on him to give me a clear and knowledgeable explanation of what my RDX needs. More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelly who is the best will always go out of his way to to inform me of my car needs.
Oct 18, 2023 -

AutoNation Acura South Bay responded

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2023

Excellent service. Advisor was very pleasant and attentive. My car was serviced an cleaned. My Advisor went the extra mile. Thank you. More

by Top cat.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Oct 13, 2023 -

Top cat. responded

Good job.

October 13, 2023

Their prices are the BEST! We love our car. Everyone was helpful especially Collin, Jennifer S., Kellie D., and Eric W. If you need a new or newer car, stop by and check this More

by Luke13v24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin, Kellie D, Jennifer S, and Eric W.
Oct 16, 2023 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Min the seller and Eric in Finances were awesome, unfortunately Angel the manager was very rude. He does not respect clients More

by M. Iniguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Min, Erik and Jennifer
Oct 13, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 667-8231 -- we hope to hear from you soon.

October 11, 2023

Extremely disappointed by how unprofessional the manager and sales rep are at this place. We inquired about a car listed (showing online for 27 days). We were told its there. Asked few questions about it an More

by Mike
Recommend Dealer
No
Employees Worked With
Angel, Annie
Oct 13, 2023 -

AutoNation Acura South Bay responded

Hello Mike, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 667-8231 -- we hope to hear from you soon.

Oct 18, 2023 -

Mike responded

You had the chance to do so when I was present and nothing was done .how do you rectify wasting hours of my time and gas? And why would you do so now after posting a review? whoever was the person I was told was the GM at that time, did not put any effort to rectify anything. You had my number and could’ve done so before leaving the review.

October 10, 2023

Great service as always. Kept in communication about the status of the work and gave me a thorough list of work needed and what can be done at next service appointment. More

by rbroudyjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 12, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Steve in the service department is awesome. Informative and helpful. Good looking out for the customer. More

by ktrotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 10, 2023 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

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