AutoNation Acura South Bay

Everything about the car buying experience was good, I was in and out Min was great. Unfortunately the color I wanted was not there (although I was told it was there), but my husband settled for another was in and out Min was great. Unfortunately the color I wanted was not there (although I was told it was there), but my husband settled for another with the same interior. Anyway, I'm happy with my car. I traded in another car which had very low mileage, and they sold quick. Good for them right, well not for me. They failed to communicate with the leasing company, shorted the check. I found out when the finance messaged me demanding payment. Acura ignored my calls, attempted to gas light me stating that I gave them the pay off amount (eh shouldn't you verify anyway?). After calls and text and more calls the check was finally mailed (On 5/13, Phong called me claiming the check was mailed on 4/30, when I had already talked to David who admitted on 5/12 that the check had not gone out) and the trade was paid. No one will return your calls even when they promise they will (David). Although everything was FINALLY taken care of, the frustration that I got from this whole experience left a bad taste in my mouth, and will never recommend this dealer to anyone. (This is an update to the original review, which was wonderful). More

Thank you Kelly for your help Professional and very good person, Beautiful place for waiting. good person, Beautiful place for waiting. More

I recently visited Acura for a repair on my car’s side skirt, and I had a great experience. My service advisor, Kelly, was very helpful and attentive throughout the entire process. He made sure my concern skirt, and I had a great experience. My service advisor, Kelly, was very helpful and attentive throughout the entire process. He made sure my concerns were addressed, kept me updated, and ensured everything was handled smoothly. The repair was done well, and I really appreciated the level of customer care. More

Very efficient and honest with the customer regarding what the car actually needs. The service is excellent. Thank you what the car actually needs. The service is excellent. Thank you More

The service has been fantastic, and I thoroughly recommend Steve as the agent to assist customers with their service. Sheri Thompson recommend Steve as the agent to assist customers with their service. Sheri Thompson More

Thank you for the phenomenal service! I truly appreciated everyone’s energy, professionalism, and knowledge throughout the entire process. I had a great experience and would definitely re I truly appreciated everyone’s energy, professionalism, and knowledge throughout the entire process. I had a great experience and would definitely recommend friends and family to the AutoNation Acura South Bay location. Thank you again — I’m truly happy with my new vehicle! More

Reliable, friendly, efficient and their work is thorough. The dealership is clean, nice to visit The dealership is clean, nice to visit More

My wife and I first purchased a car from AutoNation Acura South Bay in 2007, then we purchased from them again in 2017, just recently we made a 3rd Acura purchase from South Bay Acura. We have always receive South Bay in 2007, then we purchased from them again in 2017, just recently we made a 3rd Acura purchase from South Bay Acura. We have always received great service there and always take our cars to them for all service. We especially like Steve in service. He is very thorough and has a wealth of knowledge about cars. More

Automation Acura South Bay is a beautiful Dealership with a wonderful staff! Everyone was so helpful and helpful during the entire process. a wonderful staff! Everyone was so helpful and helpful during the entire process. More

AutoNation Acura Torrance, California I had the pleasure of working with in the sales department a salesmen by the name of Dumebi.O and his sales Mgr Damian.A these guys are awesome. They go beyond expectat of working with in the sales department a salesmen by the name of Dumebi.O and his sales Mgr Damian.A these guys are awesome. They go beyond expectations with earning your business by making you an unbelievable deal on an Acura vehicle they’ll go the extra mile. It was awesome. They go beyond expectations with earning your business by making you an unbelievable deal on a Acura vehicle they’ll go the extra mile To satisfy the customer It was a pleasure working with these two guys. I look forward to having an opportunity to work with them again in the future on my next purchase of my Next vehicle purchase from AutoNation in Torrance Salesmen Dumebi .O Sales Mgr. Damian .A More