AutoNation Acura South Bay

Staff was great. Waiting room is small and has little to almost no amenities (coffee, sugar, creamer etc). Staff didn’t remove any of the plastic and paper covering f Waiting room is small and has little to almost no amenities (coffee, sugar, creamer etc). Staff didn’t remove any of the plastic and paper covering from inside before delivering vehicle. Not a big deal but when you put it all together it’s a lot of little things. If I’m going to pay full price, I expect full service. More

My service provider was Stephan and he was fantastic. Even before I met Stephan another nice gentleman greeted me and told me that Stephan would be coming out. Everyone was very pleasant. But I just have Even before I met Stephan another nice gentleman greeted me and told me that Stephan would be coming out. Everyone was very pleasant. But I just have to give accolades to Stephan because he explained everything so clearly, and he was so helpful and so pleasant. It’s rare when you get such attentive service and you can feel so positive about your experience as you are spending money on your car. They are in a temporary location, but it was smooth for me as a client. I especially loved how they provided transportation both ways using the Lyft app so I could leave my car conveniently. I know a lot of people shy away from using dealerships for service, but this interaction definitely changed my mind. More

Steve is an excellent service person. He is responsive to any concerns and communicates in a timely manner. He is responsive to any concerns and communicates in a timely manner. More

I was having issues with my car a couple of weeks ago, it was not starting right away on occasion. This particular day it would not start for quite a while so I called my rep, Kelly Gilbertson, and although was not starting right away on occasion. This particular day it would not start for quite a while so I called my rep, Kelly Gilbertson, and although I didn’t have an appointment that day, he took time out of his busy day to have my car checked out. Kelly has always gone above and beyond for me so that I have peace of mind about my car which is very important to me. He’s the best! More

Greatest place to get the ride of your dreams‼️ Everyone was very friendly and professional!! Thanks for putting me in the Acura of my dreams 🥰❤️❤️. I LOVE IT‼️ was very friendly and professional!! Thanks for putting me in the Acura of my dreams 🥰❤️❤️. I LOVE IT‼️ More

Great experience in purchasing vehicle; friendly staff; willing to negotiate with me on purchase price. Purchase was quick and easy! willing to negotiate with me on purchase price. Purchase was quick and easy! More

temporary drop-off location was a surprise, but worked well. Very good explanation of services required. well. Very good explanation of services required. More

They don't mess around! My experience purchasing my new car with Acura South Bay was a 10/10. Kellie D. was very helpful, knowledgeable, and patient. Every other department My experience purchasing my new car with Acura South Bay was a 10/10. Kellie D. was very helpful, knowledgeable, and patient. Every other department from finance and beyond ensured we were satisfied and made us feel very comfortable with our purchase! You are all awesome! :) More

Great customer service and attentive staff. The sales team was professional and very helpful with the purchase of my car. The sales team was professional and very helpful with the purchase of my car. More

Upon arrival we checked in with the staff to tell why we came there for. We told them we needed the oil change and some points inspection and impotantly we wanted to hava a repair estimate with bumper. They came there for. We told them we needed the oil change and some points inspection and impotantly we wanted to hava a repair estimate with bumper. They came back with no estimation. More