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AutoNation Acura South Bay
Torrance, CA
1,199 Reviews
If you're shopping for a new or used Acura in the South LA area, look no further than AutoNation Acura South Bay. Our expansive dealership carries one of the largest inventories of new and used Acura vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Whether you're shopping for your first Acura car or SUV, or are a longtime Acura owner, our team at AutoNation Acura South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,199 reviews
February 24, 2023
This was our first purchase of an Acura product and first experience into the Acura sales experience. We were trading the 2023 MDX against the new 2023 Toyota Sequoia for a luxury family hauler. Part of ou experience into the Acura sales experience. We were trading the 2023 MDX against the new 2023 Toyota Sequoia for a luxury family hauler. Part of our decision to pick the Acura was the dealership experience at AutoNation South Bay Acura. When we first met the sales team of Chazz and Min Cho, both demonstrated a wealth of Acura product knowledge and timely answered all our questions throughout our evaluation of the MDX. Our positive experience continued on throughout the closing sales process when both gentlemen took the time to make themselves readily available for an expedited transaction per my request. We are hopeful this experience continues on with the actual ownership of the MDX. More
by excitethesoul
Employees Worked With
Chazz, Min Cho, Collin
February 21, 2023
Steve and Cesar did an excellent job on Saturday. They were professional, courteous and communicated very well what was done to my vehicle. They contacted me through text, video and phone. I apprecia They were professional, courteous and communicated very well what was done to my vehicle. They contacted me through text, video and phone. I appreciate your hard work. More
by Gettis64
Employees Worked With
Steve and Cesar
February 19, 2023
The Ad listing for the car I bought had features that the car didn’t come with. As per the advertisement it was supposed to come equipped with Acurawatch features but didn’t have any of those features presen car didn’t come with. As per the advertisement it was supposed to come equipped with Acurawatch features but didn’t have any of those features present. Otherwise ,the purchasing process was smooth and the staff we nice to work with. More
by Icemat9
Employees Worked With
Emanuel and Eric Weston
February 17, 2023
GM Ellen Cares! Solid Post-Sales Support and Excellent Customer Service! I bought my car at this location a few years ago and ran into a problem recently. The pr Solid Post-Sales Support and Excellent Customer Service! I bought my car at this location a few years ago and ran into a problem recently. The problem was associated with the prior management team and the car is out of the warranty. Therefore, the current management team may or may not be responsible for it. It could end with a nasty fight without much optimistic outcomes! However, the GM Ellen, who just started her role at this location, stepped up and took on the responsibilities and took care of the leftover mess! She wanted to keep up their commitments to the customers – solid supports, excellent service! Going above and beyond in every way possible! She wanted their customers to buy without any worries! Ellen got involved in my case at an early stage. She responded to each of my questions quickly and offered reasonable solutions and constructive proposals. She is a straight shooter, gets on the point quickly and moves fast! When I asked for help with my daily commute, she has tried all possible ways to get the help for me. Ellen cared and even offered me her cell phone# and checked on me afterwards to ensure I was okay. Her teammate Babak, the service manager, was the same way. He had to play very hard with the only few puzzles he had in order to help me while other customers were taken care of as well. Kelly Gilbertson, the service consultant, was above and beyond each time. He always smiles, he always patiently answers every single question you may have, he always tirelessly explains how things work and reminds you... I admire him for his professionalism and enthusiasm! This is the GM at AutoNation Acura South Bay! This is the team who may serve you! From the GM to the manager, to the staff, each of them cares about their customers and wants to go above and beyond in every way possible to make their customers happy and satisfied! Thank you, Ellen, for helping me with my case. Thank you for having a team well trained and performed! Thank you for providing a responsible and committed dealer place for customers to buy without worries! Catherine. More
by Polar_CLu
Employees Worked With
Ellen Leung
February 13, 2023
Steven took down all my concerns, unfortunately the Technician was not able to duplicate a few of the issues., but that is not on him. When the works were done, he went over everything with me and tol Technician was not able to duplicate a few of the issues., but that is not on him. When the works were done, he went over everything with me and told me the items that I should consider for the next visit. Very good service. More
by Socal_subin
Employees Worked With
Steven
February 12, 2023
I have been bringing my car to this dealership since I first got it in 2014. I’ve always been very happy with the service and the attention they pay to myself in my car. I would highly recommend this to a first got it in 2014. I’ve always been very happy with the service and the attention they pay to myself in my car. I would highly recommend this to anyone as this is a reputable dealership and very customer service friendly. More
by gdcoley
Employees Worked With
All of them
