AutoNation Acura South Bay

AutoNation Acura in South Bay gave me stellar service when I sold a Acura a few years ago and again shined when I bought a new MDX this week. Ms. Davis was easy to work with and answered all my questions when I sold a Acura a few years ago and again shined when I bought a new MDX this week. Ms. Davis was easy to work with and answered all my questions via phone and email before I even came to the lot. Once there the actual process was easy and relatively quick. At no point was I pressured by sales or finance. I left in a new car and all intentions to buy from them in the future. This is the 6th Acura our family has purchased. We have worked with other dealers in the past, but this was by fare the best experience buying a car that I have had. Ms. Davis has followed up with me multiple times offing help with any of the tech or driving feature that I was not utilizing to the fullest. More

I came in for service with the warranty item that should have been covered. My service advisor, Gabby, kept the vehicle for a week, before I was told that the warranty rejected the claim. I was then sent have been covered. My service advisor, Gabby, kept the vehicle for a week, before I was told that the warranty rejected the claim. I was then sent to Honda to fix the problem. I took the car there, and it turns out it was not a manufacturers issue at all. It was NOT the AC condenser it was the pipe or line leading to it; an issue should've been covered under my AutoNation extended warranty. Thank God Honda stepped in and offered a cost effective resolution (As well as a loaner car, to make up for the inconvenience of the almost $800 I had to spend renting one out of my pocket. Due to the denied AutoNation extended warranty claim and terrible service advisor). I will never visit this dealership again. More

Hello Acura South Bay, First off I want you to know I drove all the way from Apple Valley for this Service. There's no place I would rather take my car, Steve provided excellent customer service as usual drove all the way from Apple Valley for this Service. There's no place I would rather take my car, Steve provided excellent customer service as usual and the Service department did a perfect job as usual, My car is driving great and i really Appreciate it. Thanks again Acura South Bay... More

Excellent service. Very helpful sales consultants. Providing the best option or your needs, and friendly environment dealer. Very helpful sales consultants. Providing the best option or your needs, and friendly environment dealer. More

I was greeted by Steve. I did not have an appointment but came in on an emergency. My battery died for the 5th time and I needed a replacement. Steve took care of me immedia I did not have an appointment but came in on an emergency. My battery died for the 5th time and I needed a replacement. Steve took care of me immediately demonstrating empathy and genuine concern. He is the best. He did not try to oversell me repairs I did not need. He gave me the items that need attention in the near future and I am going to have it done. Thank you for employees like Steve More

Great dealership! It was one of the fastest and easiest transactions I have over all the years of car purchasing. Professional and efficient staff. It was one of the fastest and easiest transactions I have over all the years of car purchasing. Professional and efficient staff. More

Great service. Had an appointment at 2 o'clock. I was late by about 30 minutes due to traffic, but Kelly still took care of me. Very informative, knowledgeable & th Had an appointment at 2 o'clock. I was late by about 30 minutes due to traffic, but Kelly still took care of me. Very informative, knowledgeable & thorough. Service was completed same day. More

Steven was amazing and so helpful. A truly great asset to this establishment. He kept me updated constantly and provided excellent customer care. A truly great asset to this establishment. He kept me updated constantly and provided excellent customer care. More

Always outstanding service. Very thorough with the inspection and informative of all situations. Never a problem waiting at the dealership. Always looking forward coming back! Very thorough with the inspection and informative of all situations. Never a problem waiting at the dealership. Always looking forward coming back! More

I always have a positive visit when I take my car for service. Steve R in the service department is always very helpful. Tony Munoz is the main mechanic that works on my car and both are very knowledgeab service. Steve R in the service department is always very helpful. Tony Munoz is the main mechanic that works on my car and both are very knowledgeable and polite More