AutoNation Acura South Bay

Gabriella always updates with any suggestions and eta on car to be ready. She is very professional car to be ready. She is very professional More

Kelly explained every detail of the work that was a priority and what could be completed later. After understanding what my car needed, I could make an informed decision. I appreciate Kelly and hope to priority and what could be completed later. After understanding what my car needed, I could make an informed decision. I appreciate Kelly and hope to work again with him always when I need work done on my TSX. More

I have been to this dealership a few times and overall they’re better than average. The last time, I was frustrated to no end because I tried to make an online appointment and was unsuccessful. I used the they’re better than average. The last time, I was frustrated to no end because I tried to make an online appointment and was unsuccessful. I used the chat feature and was told to call. They gave me the number to a Ford dealership! Getting to the appointment was a feat in itself! When I arrived I was a little frustrated that there seemed to be staff having conversations between themselves and I was left standing there without really being greeted. The manager saw me and introduced himself and got me to who I should be dealing with. From there it was pretty fast. The staff (once you get their attention) is friendly and helpful. I had a broken piece inside the car and they were super kind and fixed it and showed me how to try not to break it in the future. My car was ready when they said and picking it up was pretty fast. My best advice for AutoNation is to scrap the centralized customer service —not only did i receive bad information, but the chat feature person, Carla M. was so rude and she wasn’t able to help me make my appointment. My experience with the local dealership was really very good — especially because they had to deal with me walking in the door furious from the get go. More

I had the most wonderful and hassle free experience at this Autonation. Special thanks to Lance Edmonds who is an ambassador of great customer service. I was given everything promised. Great advice on my this Autonation. Special thanks to Lance Edmonds who is an ambassador of great customer service. I was given everything promised. Great advice on my financing options and an excellent vehicle. Thank you Lance and thank you Autonation. More

Kelly and Steve in the service are terrific. Kelly always takes the time to make sure I understand what is going on with my vehicle. My car is clean and the work is done in a timely manner. Th Kelly always takes the time to make sure I understand what is going on with my vehicle. My car is clean and the work is done in a timely manner. Thank you! More

I scheduled an appointment and arrived a littler early. Steve, my Service Advisor, was very efficient and got me in and out quickly. Steve, my Service Advisor, was very efficient and got me in and out quickly. More

I’ve been coming to this dealership for years. Kelly is a fixture, excellent customer service and always honors. Also nice to see the technology upgrades with video diagnostics sent to me by the Kelly is a fixture, excellent customer service and always honors. Also nice to see the technology upgrades with video diagnostics sent to me by the technician. More

Service advisor is very knowledgeable and explained the repairs needed . My car is available within the period promised . repairs needed . My car is available within the period promised . More

Very welcoming friendly staff and all around professionals I’m very glad I purchased from there and will refer others. professionals I’m very glad I purchased from there and will refer others. More

I came in on July 28 have my car service Steven Ravaglia Service Adisor help me my car went to he sent me a text showed me pictures of what was going on with my car what I needed advise me on different thin Service Adisor help me my car went to he sent me a text showed me pictures of what was going on with my car what I needed advise me on different things about my car I appreciate that from Steve Steve have very good customer service. I hope to see Steve on my next visit More