AutoNation Acura South Bay

I'm a new Acura owner and I've been taking my car to Cerritos Acura for its services. I have not had the best experiences with its service team. My frustration with that team began to make me feel overw Cerritos Acura for its services. I have not had the best experiences with its service team. My frustration with that team began to make me feel overwhelmed with high anxiety. My husband suggested that I take my car to the Acura dealer in Torrance (Auto Nation). I was dreading this car service appointment today. However, I was greeted by Gaby who not only took the time to listen to me, she provided clear explanations and helped me to understand my service needs. I came home raving to my husband about how amazing and graceful she was. I could not thank her enough for making my appointment pleasant and seamless. Trust me, the kind of customer service Gaby provides is rare these days. Auto Nation has found a gem with having her on their team. My experiences at Cerritos Acura were always overwhelming and stressful. I'm so glad I took the chance brought my car to Auto Nation's Acura in Torrance. Again, thank you for the amazing, welcoming, kind, knowledgeable, patient, and friendly service that Gaby provided me today. I now know where to go to have my car service! More

This dealer ship and its employees are thorough and caring. I bought my car there and have always had it serviced there for those reasons. caring. I bought my car there and have always had it serviced there for those reasons. More

I was impressed with my experience when I had my car fix. Kelly was incredibly nice and accommodating. He walked me through the process step by step, especially when it came to addressing the issue of my car Kelly was incredibly nice and accommodating. He walked me through the process step by step, especially when it came to addressing the issue of my car. He explained everything clearly and made sure I felt comfortable with the service being done. Great customer service! I truly appreciated the care and attention :) More

Great service! They keep you updated on the progress, and I was pleased with the overall service and speed. They keep you updated on the progress, and I was pleased with the overall service and speed. More

Clean and people were friendly. Need snacks and more space in service area. Easy to schedule Need snacks and more space in service area. Easy to schedule More

The service department is fast, friendly, and efficient. The service writers know how to work with customers and I felt I was well informed each step of the service. The service writers know how to work with customers and I felt I was well informed each step of the service. More

Very easy to work with. Nice clean and professional place. Always a repeat customer here. Nice clean and professional place. Always a repeat customer here. More

5 stars! Outstanding experience from start to finish I just purchased a new car from this dealership and I couldn’t be happier with the entire experience. Outstanding experience from start to finish I just purchased a new car from this dealership and I couldn’t be happier with the entire experience. From the moment I walked in, I was treated with professionalism, respect, and genuine care. The salesperson was incredibly knowledgeable, patient, and made sure I found exactly what I was looking for. The finance team was also fantastic. They explained everything clearly, helped me get a great deal, and made the whole process smooth and stress-free. Every step of the way, I felt valued as a customer. It was a positive, seamless, and even enjoyable experience — something you don’t always find when buying a car. I will definitely be referring my friends and family to this dealership without hesitation. Thank you to the entire team for making this such a great car-buying experience. More

Extremely friendly and ethical dealership. Damian was phenomenal to work with and helped me secure the vehicle in the trim and colors I wanted. Damian was phenomenal to work with and helped me secure the vehicle in the trim and colors I wanted. More

Gabby and the team were really nice. Really helpful. Kept me updated with everything going on with my car. Overall amazing experience. Really helpful. Kept me updated with everything going on with my car. Overall amazing experience. More