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AutoNation Acura South Bay
Torrance, CA
1,199 Reviews
If you're shopping for a new or used Acura in the South LA area, look no further than AutoNation Acura South Bay. Our expansive dealership carries one of the largest inventories of new and used Acura vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Whether you're shopping for your first Acura car or SUV, or are a longtime Acura owner, our team at AutoNation Acura South Bay is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,199 reviews
December 18, 2021
My experience was excellent! The staff was polite, quick and very professional. They fully answer all my questions about my car. and very professional. They fully answer all my questions about my car. More
by tetyanat2010
Employees Worked With
Steve Ravaglia, Joseph Charlesworth, Tony Avila, Kelly Gilbertson
December 16, 2021
Just regular service from dealership, nothing Just regular service from dealership, nothing exceptional. I was barely notified where to wait, I was not offered with amenities for my 2 hrs. wait Just regular service from dealership, nothing exceptional. I was barely notified where to wait, I was not offered with amenities for my 2 hrs. waiting. I expected to interact at least with Sales Team to check another Acura products, dealership seemed to be short staffed. I had to touch base myself with Service Advisor after 2 hrs., I was not provided with any progress during service activities, luckily they finished service (oil change) within time period they said they would. More
by jcy1416usa
Employees Worked With
Anthony Lara
December 15, 2021
Having my Lexus serviced at an Acura dealership was a new experience for me and I was not completely comfortable with this. But this was the most convenient AutoNation location for me. I was assured that gen experience for me and I was not completely comfortable with this. But this was the most convenient AutoNation location for me. I was assured that genuine Lexus parts would be used and that a mechanic familiar with Lexus would work on my car. I was told that my wait time would be a little longer to allow for the Lexus oil filter to be picked up after I arrived. To my surprise, they had picked up the Lexus oil filter prior to my arrival even though I arrived exactly on time. They took my car in immediately. Antonio wrote up the paper work and answered all of my numerous questions. He made sure that in case I was not able to answer his call, I could receive and respond to his text. I was impressed with his respectful and professional attitude and his eagerness to please. Antonio did call and I missed the call but received his text. All in all I'm happy that I took my car to AutoNation Acura South Bay, and I'm happy that Antonio served as my service advisor. For my next service, I'll return here and I'll make sure that Antonio is the one to help me out - no offense to any of the others, but why not stick with someone you know will take good care of you and your car? Everyone having even minor contact with customers not only wore masks but wore them properly, unlike many other places I've gone. Mouths and noses were fully covered. After I got home I noticed a very small greas smudge on the inside of my driver's side door (light beige leather). I texted Antonio, told him of the problem with a photo attached, adding I'd see if I could get it out myself. He immediately let me know he would take care of this, but without a great deal of effort, I removed the smudge with leather cleaner. So instead of an A+++, I would rate my overall experience as an A++. I'm definitely pleased that I went there and I won't worry about the next time my Lexus is serviced at an Acura dealership. More
by Jeff
Employees Worked With
Antonio Lare gets 5 stars
December 14, 2021
I have used South Bay Acura for service since my first MDX in 2001. The service has ALWAYS been exceptional. I have felt no reason to go anywhere else. MDX in 2001. The service has ALWAYS been exceptional. I have felt no reason to go anywhere else. More
by Kenny
Employees Worked With
Kelly Gilbertson
December 13, 2021
Great service, Kelly Gilbertson is very attentive and makes sure you understand the services being done to your car and gives service suggestions for you to keep in mind next time if you're unable to tak makes sure you understand the services being done to your car and gives service suggestions for you to keep in mind next time if you're unable to take care of them during your current visit. More
by Eblj07
Employees Worked With
Kelly Gilbertson
