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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
232 Reviews

232 Reviews of AutoNation Acura Spokane Valley - Service Center

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August 24, 2022

Dropped my MDX off for a warranty repair. I was updated frequently, and overall was a fantastic experience. Happy with the attention to detail and honest results. Thank you More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, Anthony, and the magnificent Mr.Nokes
Aug 27, 2022 -

AutoNation Acura Spokane Valley responded

Hello Paul, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2022

Always on time, courteous, professional and thorough. Nice, quiet waiting room. Easy to schedule appointments. More

by Kenclement21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 25, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 19, 2022

Seth was amazing timely and efficient great service thank fast clean friendly always a great experience More

by Srohde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Aug 24, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2022

They always do great work at a very reasonable price. We have been doing business with them for only 3 years but always happy More

by todd_angiela_mccord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 17, 2022 -

AutoNation Acura Spokane Valley responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2022

Service was great from start to finish. I had no trouble making an appointment, the drop off and pick up was fast and efficient. I had a problem with a floor mat and Seth immediately took More

by tamnfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony & Seth
Aug 11, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 07, 2022

Only took 5 months to get an appointment. Was lied to multiple times, ignored by GM. Only employee worth it is Seth. If you’re lucky enough to talk with him. More

by scbarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth
Aug 09, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-1266 to discuss what we can do to help.

Aug 19, 2022 -

scbarley responded

Sure, give me a call.

July 27, 2022

They are always very friendly and helpful. Good communicators. We will return to Autonation dealers More

by turnbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Turnbull
Aug 01, 2022 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 27, 2022

I went in for an oil change and had a warning light go on for another issue before I got there. I have a 2013 RDX. They fixed it and did a full check on my vehicle, recomending things that woud need fixing More

by erinjennings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy in service dept - did not get his name
Aug 01, 2022 -

AutoNation Acura Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 25, 2022

Service department was very knowledgeable, helpful in resolving the issue. They did what was required More

by JD4net
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth
Jul 29, 2022 -

AutoNation Acura Spokane Valley responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2022

I broke my back in the military and can no longer do my own work. I have had my upgrade work and regular maintenance done at AutoNation Acura and are very pleased with their knowledge and efficiency. More

by wbryanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Due to head injuries, I'm not good with names
Jul 23, 2022 -

AutoNation Acura Spokane Valley responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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