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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
237 Reviews

237 Reviews of AutoNation Acura Spokane Valley - Service Center

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July 01, 2022

service was complete and satisfactory, however the labor charges were excessive. For the time spent getting service work done the labor rate calculated out to more than $250 per hour. The explanation was ea More

by harry
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony hernandez
Jul 04, 2022 -

AutoNation Acura Spokane Valley responded

Hi Harry, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2022

Great service everytime I have take my car into the shop. Very timely on repairs. More

by josh.rettinghouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony; Seth
Jul 03, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2022

Professional phone conversation. Arrived at dealership escorted to parts desk with continued professional and personable service. Dealership clean and comfortable. More

by DMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Think Seth on phone and didn't read name at desk service. Both excellent and efficient.
Jul 03, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 28, 2022

Customer service is always top notch. Very friendly and most importantly honest. I will always go back to this dealership. More

by pinktoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 30, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 24, 2022

This is my second Acura. I always will come back because of the Service department More

by Msfanceepants3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I’ve forgotten his name in Service department he was very helpful. Reiko is always great also!
Jun 28, 2022 -

AutoNation Acura Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

It is very good company auto nation acura Every day good service system rule I like this company Thank you auto nation acura More

by Ayele G
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Set advanced
Jun 26, 2022 -

AutoNation Acura Spokane Valley responded

We appreciate you taking the time to leave us a response, Ayele! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 18, 2022

Very good timely service. Friendly technicians plus a car wash afterwards was a surprise. Highly recommended. More

by Scotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 21, 2022 -

AutoNation Acura Spokane Valley responded

Hello Scotts, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Spokane Valley and we hope to be of service again in the future.

June 07, 2022

They take the time to explain invoice and all work performed without wasting time. Great to do business with. More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and other service manager
Jun 08, 2022 -

AutoNation Acura Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 03, 2022

On time to service and always happy with customer ! Beside , the staffs always guide and do the best our needs ! Thank so much ! More

by phihiep60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No remember
Jun 05, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2022

It is always easy to make an appointment and the service dept is always polite and complete. I also appreciate the washed and vacuumed car when my appointment is done! More

by J. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex?
May 18, 2022 -

AutoNation Acura Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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