AutoNation Acura Spokane Valley - Service Center
Spokane Valley, WA
237 Reviews of AutoNation Acura Spokane Valley - Service Center
Standard oil change. Added (2) filters to the overall charge. Tried to upsell a wheel alignment, which really wasn't needed because I just had new tires installed and a Added (2) filters to the overall charge. Tried to upsell a wheel alignment, which really wasn't needed because I just had new tires installed and a wheel alignment was already done at that time. More
I arrived for my scheduled appointment. The staff in the service department were helpful with clear communication about the service needed. The staff in the service department were helpful with clear communication about the service needed. More
I had a spectacular battery failure on my Acura MDX with all the "lights & warning signals" flashing on & off. Never having experienced anything like this before, I called the Spokane Valley Acura Service D all the "lights & warning signals" flashing on & off. Never having experienced anything like this before, I called the Spokane Valley Acura Service Department and explained my situation. Tony was very helpful and explained that it was most likely a problem with the battery. He told me what to do and I was able to have the battery jumped and drive the car to the service department. Tony explained about the battery life and had the car put up on a service bay immediately. The following morning, the car was checked out. I was called with the "diagnosis" (battery failure) and told that there were no other reasons that the battery would be drained (parasitic leaks), a new battery was installed, and my car was given a very important wash! I was impressed that the service department fit me in on literally no notice. After dropping the car there at 4:30 p.m. one day, I was able to pick it up (all fixed) the following afternoon. They were very helpful and provided excellent service. Thank you. More
Awesome service and great communication. Anthony was complete and very knowledgeable about the needed service. Will definitely continue to service my Acura with them. Anthony was complete and very knowledgeable about the needed service. Will definitely continue to service my Acura with them. More
My RDX needed to have the seat motor replaced. Anthony convinced me to get a loaner. He and Tony were very friendly and professional. The work took longer than expected but I had a loaner vehicle Anthony convinced me to get a loaner. He and Tony were very friendly and professional. The work took longer than expected but I had a loaner vehicle so it didn’t affect my day. More
We were greeted professionally and as soon as we arrived for scheduled appointment. The service and it was extensive was done in a timely manner. The car was returned cleaned. All in all a very easy expe for scheduled appointment. The service and it was extensive was done in a timely manner. The car was returned cleaned. All in all a very easy experience. More