AutoNation Acura Stevens Creek
Santa Clara, CA
Filter Reviews by Keyword
By Type
Showing 727 reviews
The service was so friendly and everyone was knowledgeable. Even the people not working directly with us were kind and friendly. I had been to quite a few places where that was not the case over knowledgeable. Even the people not working directly with us were kind and friendly. I had been to quite a few places where that was not the case over the last few weeks, but at Acura on Stevens Creek, we felt valued and that they actually wanted to help us find the right fit. Nathan took us on our test drive and was very kind to our children too throughout our whole time at the dealership. I was not intending on purchasing a car that day, but they helped me find exactly what I was looking for and for a fair price. Also, they were so mindful that we had kids with us and things went so much more quickly that the last time we purchased a vehicle. From walking around the lot to signing the final documents and setting up my car settings I was very happy. I’m so pleased with the quality of my vehicle as well as the positive experience I had while purchasing it. Thank you very much! More
The Service Manager Nicole was very professional and understands the needs of customers to get the right solution. Overall very good servicing team with right attitude towards customers. understands the needs of customers to get the right solution. Overall very good servicing team with right attitude towards customers. More
Very organized when customer entered at parking lot, staff member approached immediately and leaded us to the appointed sales person. Followed by car test drive, price quotes, finance, insurance and sal staff member approached immediately and leaded us to the appointed sales person. Followed by car test drive, price quotes, finance, insurance and sales contracts signing. Most importantly, their mangers and general manager are involved during all processes and ready to resolve any issues for us. More
Great customer service from everyone who helped us from the sale reps (Aldo, Jay) to the managers! A great experience working with Autonation Acura. the sale reps (Aldo, Jay) to the managers! A great experience working with Autonation Acura. More