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AutoNation Acura Stevens Creek

Santa Clara, CA

Overview
Reviews
Vehicles
4.7
800 Reviews
As one of the largest Acura dealerships in Silicon Valley, AutoNation Acura Stevens Creek is your local destination for all things Acura. Located in Santa Clara just 10 minutes from Downtown San Jose, our showroom is only a short drive away from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and used Acura models for sale, and a large selection of other premium used cars for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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4747 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 800 reviews

July 24, 2022

My car was not washed or clean even after the service Mgr. requested it. Poorly cleaned inside and out and the windows More

by hcook274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 27, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 24, 2022

They are on time for the appointment and the car is done in a timely manner. More

by Swnoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 27, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 22, 2022

This dealership had the RAV4 truck I wanted to buy for my son. I drove 5 hours from Los Angeles to trade a Corolla & Cliff, Ali, and the entire team there made me welcome and appreciated. The truck was exact More

by Fache2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Kim & Ali Hashemi
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Jul 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

July 22, 2022

Experience was great. Man who helped me was very clear on issues and car was ready in the time expected. More

by Cassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf
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Jul 25, 2022 -

AutoNation Acura Stevens Creek responded

Hello Cassie, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

July 21, 2022

He is very approachable and friendly. I told Benny we are going on a long trip that weekend so they checked my engine, tires, brakes and washed my car. Great service, they went beyond my More

by jlagsaoa1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
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Jul 24, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 21, 2022

Great service, Rolf was really helpful. No problems at all. Would recommend this dealer for service. More

by sergiod89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Jul 24, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 21, 2022

I dropped off my car off because I was getting a charging error and the battery light was on. I bought a lifetime battery from them, so I figured this should be simple. They wanted $240 to check why the 2 li More

by JohnrcoffeeJC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Gonzalez
Report | Print
Jul 22, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5502 to discuss what we can do to help.

Jul 22, 2022 -

JohnrcoffeeJC responded

I cleared the 17 point inspection and did not feel confident that I would get much help at the dealership so I took it to a Honda mechanic to do some work that was suggested. After driving it for a short time all of the warning lights started flashing and the transmission was stuck in some low gear until it just cut out. Now I’m really stuck.

July 20, 2022

Benny is an amazing service advisor with great customer service. I will for sure be back in for future appointments. More

by AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jul 23, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

I am very disappointed and dissatisfied with my purchase. I bought the vehicle online and it was definitely a never again purchase! More

by G.Lee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance and Alexis
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Jul 20, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are deeply disappointed by your experience at AutoNation Acura Stevens Creek. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5502 to discuss what we can do to help.

July 18, 2022

Great service for our RDX. Rolf was very helpful and communicated clearly what was needed. Easy scheduling, drop off and pick up. More

by bnchang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Jul 20, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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